Summary
Overview
Work History
Education
Skills
Timeline
Generic

Towanda Jackson

Douglasville,Georgia

Summary

Hardworking and enthusiastic Retail Cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

26
26
years of professional experience

Work History

Retail Cook

Bristol Facilities / ( Wellstar Kennestone )
04.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced kitchen environment.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Adjusted recipes based on ingredient availability or customer request.
  • Identified inefficiencies leading to improved productivity.

Cook / Server

Powder Springs Center For Nursing And Healing
01.2022 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
  • Prepared food for special parties and groups.
  • Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
  • Monitored food temperatures throughout preparation and serving process.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and supervised new kitchen staff on food preparation and safety protocols.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Communicated with supervisor to discuss menu items, ingredients and nutritional values.
  • Followed proper procedures for use of government-provided commodities.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Overnight Stock Associate

Walmart
03.2019 - 01.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Unloaded arriving product stock and moved to store display areas.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Checked aisles for spills to complete quick clean-up.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Maintained neat, organized stockroom free of hazards.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Conducted daily inventory counts and verified accuracy of product levels.
  • Managed orders to verify accuracy of incoming and outgoing shipments.

Cook / Housekeeper

Smyrna Bilingual Academy
05.2019 - 03.2020
  • Planned and followed menus featuring nutritionally, balanced food for children
  • Ordered and received food, supplies and maintained their inventory levels
  • Maintained correct and timely records and cleaned and disinfected kitchen and equipment daily.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Adjusted recipes based on ingredient availability or customer request.
  • Identified inefficiencies leading to improved productivity.

Asst. Cook

Douglsaville Nursing And Rehabilitation Center
06.2017 - 03.2019

Assisted head cook with all breakfast and lunch menu

options.

  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
  • Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
  • Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
  • Assisted in hiring and evaluating of new kitchen staff.
  • Monitored food temperatures throughout preparation and serving process.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and supervised new kitchen staff on food preparation and safety protocols.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Communicated with supervisor to discuss menu items, ingredients and nutritional values.
  • Planned menus complying with established health guidelines and budget limitations.
  • Followed proper procedures for use of government-provided commodities.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Dietary Clerk / Supervisor

Liberty House / Majestic Nursing And Rehab
02.1998 - 02.2017


  • Ensured food supplies for next day production were readily available
  • Completed preps as were required
  • Trained and mentored new hires,monitored weekly inventory and documented supply count to ensure new products were ordered in a timely manner
  • Prepare and supervise food prep in accordance with prescribed patient and resident diet specifications, facility procedures and dietary sanitation regulations.
  • Printed menus, tray tickets, tallies and nourishment labels.
  • Built relationships to promote collaborative environment.
  • Focused on satisfying patients' food service needs and dietary requirements.
  • Checked trays on tray line for accuracy, temperature and appearance.
  • Delivered patient meal trays, beverages, snacks and floor stock.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed all food safety regulations while preparing meals for patients.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Reported and documented resident changes in consumption or behaviors.

Education

General Education

Henry Synder High School
Jersey City, NJ
06.1988

High School / Mortuary Science

Youth Corps Of America
Jersey City, NJ
05.1991

High School Diploma

Stratford Career Institute
Online Education
03.2015

ServSafe

National Restaurant Association
Jersey City, NJ
02.2016

SAP / ERP -

Georgia Institute of Technology
2023

Skills

  • Quality Control
  • Food Allergies
  • Health Inspections
  • Proper Food Storage
  • Food Preparation
  • Large-Scale Events Planning
  • Machinery Upkeep
  • Production Standards
  • Rotation Procedures
  • Food Assembly
  • Proper Storage Procedures
  • Plates Presentation
  • Diet and Nutrition
  • Plating and Presentation
  • Dietary Restriction Compliance
  • Daily Logs
  • Safe Food Handling
  • Schedule Maintenance
  • Active Listening
  • Portion Control
  • Nutritional Supplementation
  • Surface Work
  • Reading Comprehension
  • Meal Adjustment
  • Company Quality Standards
  • Supply Restocking
  • Knowledgeable about Diseases
  • Temperature Control
  • Authentic Recipes
  • Health Department Standards
  • Feedback Obtainment
  • Complex Problem-Solving
  • Hospitality Management
  • Regulatory Standards
  • Hygiene Practices
  • Customer Needs Assessments
  • Diet Adherence
  • Customer Loyalty
  • Professional Relationships
  • Disciplinary Action
  • Kitchen Equipment Mastery
  • Meal Planning
  • Production Preparation
  • Inventory Management
  • Collaborative Relationships
  • Attentive Service
  • Customer Preferences
  • Time Schedule Preparation
  • High-Volume Environments
  • Staff Instruction
  • Kitchen Sanitation
  • Therapeutic Meals
  • Facility Policies and Procedures
  • Cook Food Batches
  • Bake Breads
  • Prepare Ingredients
  • Illness Prevention
  • Sanitize Surfaces

Timeline

Retail Cook

Bristol Facilities / ( Wellstar Kennestone )
04.2023 - Current

Cook / Server

Powder Springs Center For Nursing And Healing
01.2022 - 03.2023

Cook / Housekeeper

Smyrna Bilingual Academy
05.2019 - 03.2020

Overnight Stock Associate

Walmart
03.2019 - 01.2022

Asst. Cook

Douglsaville Nursing And Rehabilitation Center
06.2017 - 03.2019

Dietary Clerk / Supervisor

Liberty House / Majestic Nursing And Rehab
02.1998 - 02.2017

General Education

Henry Synder High School

High School / Mortuary Science

Youth Corps Of America

High School Diploma

Stratford Career Institute

ServSafe

National Restaurant Association

SAP / ERP -

Georgia Institute of Technology
Towanda Jackson