Towanda McCarthy
Baltimore,Maryland
Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Overview
3
3
years of professional experience
Work History
Deli clerk Cashier
Foodorama
Baltimore, MD
08.2010 - 05.2011
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Routinely answered customer questions regarding merchandise and pricing.
- Operated a POS system to itemize and complete an average of number customer purchases.
Debt collector
Delmarva collections
Salisbury, MD
04.2008 - 08.2008
- Politely assisted customers in person and via telephone. collected dedts via phone and in person
- Answered an average of [300] calls per day by addressing customer inquiries, solving problems and providing new product information.
- Provided an elevated customer experience to generate a loyal clientèle.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Served as the main liaison between customers, management and sales team.
- Directed calls to appropriate individuals and departments.
Education
High School Diploma - undefined
Woodlawn High school
Baltimore, MD1997
Skills
- Quick learner
- Creative problem solver
- Exceptional communication skills
- Multi-line phone talent
- POS systems expert
- Credit card processing
Timeline
Deli clerk Cashier
Foodorama
08.2010 - 05.2011
Debt collector
Delmarva collections
04.2008 - 08.2008
High School Diploma - undefined
Woodlawn High school
Similar Profiles
Tabatha Maria WilliamsTabatha Maria Williams
Human Resources Specialist-GS-0201-13 at BUREAU OF ALCOHOL, TOBACCO, FIREARMS AND EXPLOSIVESHuman Resources Specialist-GS-0201-13 at BUREAU OF ALCOHOL, TOBACCO, FIREARMS AND EXPLOSIVES
Ladonia WarnerLadonia Warner
Customer Service Representative at IGT TechnologyCustomer Service Representative at IGT Technology
PHOEBE YUANPHOEBE YUAN
Biopharmaceutical Associate II at GlaxoSmithKlineBiopharmaceutical Associate II at GlaxoSmithKline
Britney SenkusBritney Senkus
Babysitter at Samantha WalkBabysitter at Samantha Walk
Austin LucasAustin Lucas
Deli Clerk, Cashier, Produce Assistant, Stocker at Houchens IGADeli Clerk, Cashier, Produce Assistant, Stocker at Houchens IGA