TOYA FULBRIGHT
Evanston,IL
Summary
Communicative individual with strong understanding of dynamics of college life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping students meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
12
12
years of professional experience
Work History
Resident Director of Graduate Housing
Northwestern University, Residential Services
01.2022 - Current
- Supervise 11 Graduate Resident Assistants in programming, support to residents and being on call
- Ensure consistent implementation of residence hall policies, addressing violations appropriately and providing educational opportunities to restore community standards.
- Collaborate with university staff to create a safe, inclusive living environment for diverse student populations.
- Respond promptly to crisis situations, coordinating appropriate support services and follow-up care as needed.
- Collaborated with residential team to maximize effective and efficient operations.
Coordinator of Residential Education
John Carroll University – OH
10.2018 - 12.2021
- Supervised part time Community Coordinator from 2018-2020
- Supervised 2 Senior Resident Assistants and 14 Resident Assistants
- Collaborated with campus partners and faculty to provide support and programming for STEM and Scholars Living and Learning Communities
- Co-led RA Fall Formation/RA training for 2019 with Associate Director of Residence life and collaborated with colleagues on various training topics/sessions
- Addressed residents' concerns and parents' concerns.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Assistant General Manager
American Campus Communities, The Nest
04.2018 - 09.2018
- Motivated, trained, and held six resident assistants accountable to maximize performance.
- Implemented staff development
- Approved programming based on ACC program requirements and any costs associated with programming
- Addressed student and parent concerns
- Collaborated with NEIU dean of students and student affairs staff for training, student support and student conduct.
- Increased resident satisfaction by addressing and resolving concerns in a timely manner.
Special Education Para Educator (Teacher's Assistant) and Substitute Teacher
School District U-46 , Hillcrest Elementary School
01.2016 - 04.2018
- Assisted several teachers with classroom subjects and various tasks
- Tutored and assisted high risk students in areas of challenge for them; specifically, math and reading
- Addressed inappropriate behavior
- Assisted with any projects and taught lessons
- Substituted for teachers when needed
- Monitored student progress and adjusted instruction to meet individual needs.
Resident Director
Northwestern University, College Prep Program
06.2015 - 08.2016
- Assisted with reservations and arrangements for staff and students for meals, activities and training
- Communicated with multiple offices on campus for meals, housing services and travel
- Trained one lead resident advisor and ten resident advisors prior to student arrival
- Reconciled and allocated the budget for staff and activities
- Provided leadership, guidance, support and performance feedback to residential staff.
Para educator
School District U, Hillcrest Elementary School
03.2015 - 06.2015
- Assisted a first-grade teacher in classroom management of 36 first graders
- Tutored and assisted high risk students in areas of challenge for them
- Addressed inappropriate behavior
- Assisted with any projects and teaching lessons.
Lunch Supervisor and Safe Assistant
School District U, Creekside Elementary Schools
09.2014 - 03.2015
- Supervised students during recess, lunch and after school program
- Enforced policies
- Addressed student behavior with appropriate corrective actions
- Referred extreme behaviors to the principal and S.A.F.E
- Site director
- Assisted students with homework and concerns.
Residential Coordinator
Northwestern University
06.2014 - 08.2014
- Supervised a team of two assistant coordinators and twenty-four residential teaching assistants
- Facilitated staff training and two openings and three closings for the residence hall
- Provided leadership, guidance, support and performance feedback to residential staff
- Reconciled and allocated the monthly budget for staff and activities
- Addressed student and parent concerns of two hundred academically gifted high school students.
Residential Coordinator
Northwestern University, Center For Talent Dev.
06.2012 - 08.2012
- Supervised a team of two assistant coordinators and twenty-eight residential assistants
- Instituted and upheld anti-bullying philosophy while maintaining an inclusive environment
- Improved staff development and dynamics from previous summer
- Reconciled and allocated monthly budget for staff and activities
- Addressed student and parent concerns of two hundred and thirty gifted students.
Education
Master of Arts - Psychology/Diversity Management
Cleveland State University
Master of Arts - Sports and Recreation Management
Kent State University
Bachelor of Arts - Communication Studies/Interpersonal Communication
Kent State University
Skills
- Assist residents in crisis from mental health, facility concerns to roommate conflicts via on call support
- Develop collaborative relationships with faculty and staff for programming and student support
- Collaborate with campus partners for students of concerns (students facing various challenges)
- Assist student staff and residents on learning and getting connected to campus resources
- Guide residents on how to acquire accommodations
- Communicate and assist parents with students in crisis
- Adjudicate conduct for alleged violations of policy via Maxient
- Facilitate trainings for student staff
- Mental Health First Aid training November 2021 and Instructor Training in 2022
- Document incidents and various situations
- Facilitate trainings on Diversity, Equity, Inclusion and Social Justice
- Assist in building community among diverse populations
Presentations Training
Northwestern University:
- Mental Health First Aid to Higher Ed Class, Spring 2024
- Grad RA Training, Summer 2022, Fall 2022, Summer 2023 and Fall 2023 (programming, budget, DEI, duty and confronting various situations).
- History of Black History Month, Winter 2023
- DEI Training for Undergrads, Fall 2023
John Carroll University RA Formation (training) topics:
- Staff Accountability 2020 and 2021
- Co-facilitator: Anti-Oppression Workshop, Returning RA Education Fall 2020
- Refreshing Your Mind on Protocols and Procedures Spring 2019
- Co-Facilitator: Helping Skills Fall 2019
- Leading Sessions for SRAs Fall 2019
- Co-facilitator: Anti-Oppression Workshop: Building an Inclusive Community Fall 2019
Timeline
Resident Director of Graduate Housing
Northwestern University, Residential Services
01.2022 - Current
Coordinator of Residential Education
John Carroll University – OH
10.2018 - 12.2021
Assistant General Manager
American Campus Communities, The Nest
04.2018 - 09.2018
Special Education Para Educator (Teacher's Assistant) and Substitute Teacher
School District U-46 , Hillcrest Elementary School
01.2016 - 04.2018
Resident Director
Northwestern University, College Prep Program
06.2015 - 08.2016
Para educator
School District U, Hillcrest Elementary School
03.2015 - 06.2015
Lunch Supervisor and Safe Assistant
School District U, Creekside Elementary Schools
09.2014 - 03.2015
Residential Coordinator
Northwestern University
06.2014 - 08.2014
Residential Coordinator
Northwestern University, Center For Talent Dev.
06.2012 - 08.2012
Master of Arts - Psychology/Diversity Management
Cleveland State University
Master of Arts - Sports and Recreation Management
Kent State University
Bachelor of Arts - Communication Studies/Interpersonal Communication
Kent State University
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