Toya Moulton
Bountiful,UT
Summary
Results-oriented Sales Representative with a proven track record of building customer loyalty and generating new opportunities. Skilled in delivering superior customer service, meeting sales targets, and developing long-term relationships. Experienced in prospecting, setting appointments, and matching products to customer needs. Proficient in utilizing CRMs to enhance sales processes and productivity.
Overview
10
10
years of professional experience
Work History
Owner
Elevated Style and Design Inc
Park City, UT
02.2015 - Current
- Selected Success - Managed the build and design of a $10 million spec home for Red Ledges Custom Homes, completing the project within 1 year.
- Provided professional design and consulting services to clients for custom home new-builds and renovation options.
- Conducted in-depth consultations with customers regarding their home renovation plans.
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Maintained accurate records of all purchases made during a project.
- Organized product samples library according to category or type of material.
- Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
- Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
- Advised clients on how best to utilize available space within their homes or businesses.
- Collaborated with architects, builders, engineers and other designers to ensure successful project completion.
- Visited home sites when necessary to assess and fulfill customer needs.
Sales Associate
Elevated Interiors
Park City, UT
09.2022 - 07.2024
- Selected Success - Top sales representative for 80% of the months employed.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling to fit their individual needs.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Collaborated with other departments within the company to ensure accurate, timely delivery of products or services ordered by customers.
- Generated new sales leads through cold calling and networking activities.
- Increasing sales by effectively ticketing, arranging, and showcasing merchandise in the showroom.
- Ensured exceptional customer experience by working closely with external contractors in meeting deadlines.
Sales Associate
NW Home Furnishings
Bend, OR
08.2020 - 09.2022
- Selected Success - $1.4 Million in first 12 months to become top sales representative
- Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
- Provided product information to customers regarding materials, construction and care of furniture pieces.
- Completed sales transactions quickly and accurately while ensuring customer satisfaction.
- Advised customers on special order items not available in store at the time of purchase.
- Suggested specific product and options in line with customer goals.
- Coordinated with teammates and clients to schedule deliveries.
- Upsold customers on additional complimentary design pieces.
- Engaged in proactive customer outreach via phone and email to promptly respond to queries and ensure successful completion of sales.
Education
High School Diploma -
Bountiful High School
Bountiful06-1983
Business
Eastern Oregon University
La Grande, ORBusiness Marketing
Weber State University
Ogden, UTSkills
- Client Relationships
- Product Sales and Presentations
- Sales Pipeline Management
- Networking
- CRM Management
- Lead Generation
Timeline
Sales Associate
Elevated Interiors
09.2022 - 07.2024
Sales Associate
NW Home Furnishings
08.2020 - 09.2022
Owner
Elevated Style and Design Inc
02.2015 - Current
High School Diploma -
Bountiful High School
Business
Eastern Oregon University
Business Marketing
Weber State University
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