Summary
Overview
Work History
Education
Skills
Timeline
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Toya Cannon

Blackwood,NJ

Summary

Demonstrated more than 20 years of C-Suite executive management, office managing, consulting, and forecasting experience. Highly skilled in managerial leadership and office management, strong written communication and analytical skills, detailed planning, establishing priorities and delegating tasks, motivating team members to strive for achievement, completing projects to ensure success, and extensive domestic and international travel experience.

Overview

23
23
years of professional experience

Work History

Executive Associate | Consultant

Bristol Myers Squibb
06.2023 - Current
  • Manage executive level of administrative support for the chief diversity officer, two executive directors and the Global Inclusion & Diversity ("GI&D") Team.
  • Enhance team productivity by streamlining communication and implementing efficient project management tools.
  • Optimize operational efficiency by coordinating executive schedules, organizing meetings, and managing travel arrangements.
  • Manage complex projects from inception to completion, ensuring timely delivery of results without compromising quality standards.
  • Boost overall company performance by conducting thorough market research and presenting key findings to the executive team.
  • Develop strong professional relationships with clients and stakeholders through clear communication and timely responses to inquiries.
  • Spearheaded global Innovations Sessions throughout Pilot Markets to kick-off our collaboration to leverage Inclusion & Diversity for the best business and patient outcomes at BMS.
  • Coordinated high-level corporate events including conferences, trade shows, product launches, and social engagements with meticulous attention to detail.
  • Acted as a liaison between executives and staff members to facilitate smooth workflow operations throughout the organization''s hierarchy levels.
  • Collaborated with cross-functional teams on various projects, effectively utilizing each team member''s strengths for optimal results.
  • Organize and coordinate complex cadences throughout the
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained professional and technical knowledge by remaining current with continuous learning modules.
  • Liaised and coordinated activities of administrative support staff to accomplish department goals.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Coordinate events and worked on ad hoc projects.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.

Senior Executive Administrative Associate

University of Pennsylvania
02.2020 - 07.2022
  • Achieved a high level of professional executive administrative support to C-Suite Executive, Senior Directors and Ten Sr
  • Project Managers in the Design and Construction Department
  • Managed the team of administrative assistants within our Facilities & Real Estate division, with varying levels of experience and responsibility, maintaining a safe and diverse working environment for all team members
  • Led and worked cooperatively with the administration team on special projects with lead Executives and management teams as needed, including day-to-day operations and business activities
  • Managed complex calendars, scheduling in person and/or virtual meetings quickly and efficiently in support of fast-pace, high volume, capital construction program
  • Assists with the production and/or publication of documents such as memos, emails, meeting agenda, minutes, reports, and presentations
  • Created and maintained general and confidential files, answering and screening telephone calls, greet visitors, collate, and distribute mail, ensure travel authorizations, accommodations, and conference registrations for employees, handles event planning for meetings, professional development, and other department initiatives
  • Assisted with on boarding of new staff and providing mentoring of new administrative staff by answering questions/resolving issues on an ongoing basis and ensure that associated proper procedures are followed
  • Processed invoices and T&E expense claims for team members
  • Ensure all policies are followed and items are processed within provided guidelines
  • Act as a subject matter expert for policies and procedures
  • Assisted with staff on-boarding and off-boarding, which includes requesting equipment setup and system access.

Senior Executive Assistant

Children’s Hospital of Philadelphia
09.2017 - 07.2018
  • Managed C-Suite Executives (Chief Development Officer and second executive assistant to the Chief Executive Officer)
  • Managed the calendars, work proactively to prioritize, answer telephones, route callers, take messages and provide information to callers promptly and courteously
  • Managed and maintained supervision of the Foundation’s administrative assistant staff
  • Controlled the coordination between the Chief of Staff and Executive Director, Board Relations in preparation for Board committee meetings, financial transactions, staff meetings, retreats, joint projects, etc
  • Maintained confidential files and documentation, both paper and electronic and maintain donor/board confidentiality and exhibit discretion with confidential information
  • Served as department liaison to administrative staff in Executive offices
  • Planned meetings and small events including securing a venue, ordering food, table arrangements, linens, etc
  • Coordinated workflow of administrative staff and other student worker(s) to optimize production
  • Arranged corporate events to take place outside of the workplace, such as fund-raising events and staff appreciation events.

Senior Executive Associate

DXC Technology
11.2015 - 07.2017
  • Managed C-Suite Executives (Executive Vice President and Managing Partner’s) appointment schedule by planning and scheduling international meetings, conferences, teleconferences, and travel with clients and AGMs/RGMs
  • Represented Executives by attending meetings in the executive's absence, speaking for the executive
  • Coordinated & managed the C-Suite Executive group calendar for Board Meetings
  • Maintained customer confidence and protects operations by keeping information confidential
  • Completed projects by assigning work to clerical staff, following up on results
  • Updated and secured information by completing database backups.

Office Manager/Department Specialist

General Atomics
05.2015 - 10.2015
  • Managed multiple VPs with support in office management, clerical, administrative and finance
  • Gathered, collected, recorded, and tracked data from multiple sources to perform clerical duties
  • Maintained, developed, and updated electronic and hard copy reports and records which were confidential and sensitive in nature for a variety of parties which required independent interactions with management, vendors, or agencies
  • Coordinated extensive travels schedules, meetings, various events, and executive scheduling
  • Worked on assignments that were semi-routine in nature to recognize deviation from accepted practice.

Office Manager/Assistant Consultant/Senior Executive Assistant

NERA Economic Consulting
03.2005 - 01.2015
  • Managed and executive supported C-Suite Executives (Chief Executive Office and Sr
  • Global Executive Officer) board members and multiple clients
  • Managed multiple offices (Philadelphia, Chicago, Newark, NJ and Washington, DC) for client/project requirements with a 20-member staff
  • Assisted in the forecast preparation of procurements, procedures, and analyses, providing data and background information to senior staff
  • Identified and qualified prospects, create effective presentations, obtain needed usage information to generate proposals, prepare proposals, negotiate, and close deals within an acceptable time frame, obtain authorization on contacts, exhibits, and other required documentation, and act as a liaison between operations and customers as needed
  • Planned, organize, and coordinate appoints, meetings, conference, and/or workshops for executive and staff members
  • Author and reviewed requirements, use case, and process flow documentation for the website and integrated systems
  • Translated and decomposed high-level business requirements and user experience designs into detailed functional requirements for development
  • Created, monitored, and updated client websites using SharePoint, WordPress and Google Drive
  • Created/assisted with project planning and task definition; revise as appropriate to meet changing needs and requirements.

Executive Assistant

Mercer, Inc.
03.2003 - 03.2005
  • Coordinated and set priorities for two Senior Vice President’s appointment calendar and various senior staff in the investment banking department
  • Planned, organized, and coordinated appointments, meetings and conferences for supervisors and senior staff
  • Implemented new or improved administrative/record-keeping policies and procedures
  • Assisted in the preparation of policies, procedures, or analyses, providing data and background information as requested
  • Produced monthly invoices and expense reports for entire investment banking department.

Executive Assistant

Fox, Pitt Kelton
03.2002 - 03.2003
  • Managed, coordinated, and set priorities/appointments for multiple Senior Vice President’s and multiple Managing Directors
  • Planned, organized, and coordinated appointments, meetings, conferences, and/or workshops for supervisors and senior staff
  • Implemented new or improved administrative/record-keeping policies and procedures
  • Assisted in the preparation of policy recommendations, procedures, or analyses, providing data and background information as requested
  • Produced monthly invoices and expense reports for bulk of investment banking department.

Executive Assistant

Deloitte & Touché, LLP
01.2001 - 02.2002
  • Managed, coordinated, and set priorities/appointments for Senior Vice President and various senior staff in the Japanese Practice
  • Planned, organized, and coordinated appointments, meetings, conferences, and/or workshops for supervisors and senior staff
  • Developed and created comprehensive materials for extensive international tax preparations, reports, and briefings
  • Assisted in the preparation of international policy recommendations, procedures, or analyses, providing data and background information as requested
  • Produced monthly invoices and expense reports for Japanese Practice.

Education

Certification/Degree in Business/Medical Assistant -

Sanford Brown
Iselin, NJ

LPS School of Arts - Bus Admin/Mgmt. BA Candidate -

University of Pennsylvania
Philadelphia, PA
05.2025

Skills

  • Expert Virtual/Remote Executive Administrative Strategist
  • Project Management
  • Forward-thinking Administrative Management Skills
  • Microsoft 365
  • Google Suite
  • Zoom
  • Webex
  • Sharepoint
  • Slack
  • Concur
  • Adobe
  • QuickBooks
  • Kronos
  • Epic
  • Quicken
  • Oracle Databases
  • Confluence
  • Salesforce
  • Jira
  • Canva
  • Online content management skills

Timeline

Executive Associate | Consultant

Bristol Myers Squibb
06.2023 - Current

Senior Executive Administrative Associate

University of Pennsylvania
02.2020 - 07.2022

Senior Executive Assistant

Children’s Hospital of Philadelphia
09.2017 - 07.2018

Senior Executive Associate

DXC Technology
11.2015 - 07.2017

Office Manager/Department Specialist

General Atomics
05.2015 - 10.2015

Office Manager/Assistant Consultant/Senior Executive Assistant

NERA Economic Consulting
03.2005 - 01.2015

Executive Assistant

Mercer, Inc.
03.2003 - 03.2005

Executive Assistant

Fox, Pitt Kelton
03.2002 - 03.2003

Executive Assistant

Deloitte & Touché, LLP
01.2001 - 02.2002

Certification/Degree in Business/Medical Assistant -

Sanford Brown

LPS School of Arts - Bus Admin/Mgmt. BA Candidate -

University of Pennsylvania

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Toya Cannon