Summary
Overview
Work History
Education
Skills
Websites
Certification
Profile - LinkedIn
Timeline
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Toya S. Pace

Summary

Passionate Human Services Board Certified Practitioner with seven years of experience serving at-risk individuals. Dedicated to public service and focused on meeting the diverse needs of underprivileged communities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intensive Case Manager

Avalon Housing
07.2023 - Current
  • Provide ongoing, assertive outreach and engagement to tenants in their homes or out in the community.
  • Ensured continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients.
  • Work with tenants and property management to coordinate eviction prevention efforts and develop housing stability plans.
  • Negotiate and advocate with external community partners.
  • Support tenants with accessing needed medical, mental health, substance use, and psychosocial supports.
  • Reduced recidivism rates by providing intensive support and guidance to high-risk tenants.

FAMILY RESOURCE CASE MANAGER

Wayne-Westland Community School District
06.2022 - 05.2023
  • Provide case management for homeless students and students in foster care.
  • Support the basic needs of underserved students and families.
  • Refer families to community resources and state agencies.
  • Collaborate and network with state and local social service agencies.
  • Conducted thorough assessments of student and family situations, identifying issues, goals, and necessary interventions.
  • Maintain up to date case files and documentation using Google Drive.

AT-RISK STUDENT INTERVENTIONIST

Wayne-Westland Community School District
11.2021 - 06.2022
  • Connect students and families with available resources to alleviate or eliminate barriers to self-sufficiency.
  • Promote school-wide social emotional learning.
  • Provide a broad range of proactive and reactive behavior interventions for students.
  • Assist staff and administrators with developing and implementing effective techniques for improving student behavior.
  • Facilitate restorative circles and conflict resolution with high school students.


HOMELESS LIAISON

Redford Union School District
09.2020 - 06.2021
  • Implemented community outreach and systems for identifying homeless students.
  • Link families to shelters, food banks, and other needed resources.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.

Education

Certificate of Completion - Trainer and Facilitator of Restorative Practices

Eastern Michigan University
Ypsilanti, MI
08.2022

Associate of Arts (AAHUST) - Human Services

Washtenaw Community College
Ann Arbor, MI
07.2018

Skills

  • Case management
  • Life skills teaching
  • Microsoft Office
  • Cultural competence
  • Group facilitation
  • Motivational interviewing
  • Assessment and planning
  • Organization and time management
  • Strong verbal and written communication
  • Problem-solving

Certification

  • Human Services Board Certified Practitioner , National Organization for Human Services/Center for Credentialing Education
  • Registered Social Service Technician , Licensed - State of Michigan Board of Social Work

Profile - LinkedIn

linkedin.com/toya-s-paceb84128212/

Timeline

Intensive Case Manager

Avalon Housing
07.2023 - Current

FAMILY RESOURCE CASE MANAGER

Wayne-Westland Community School District
06.2022 - 05.2023

AT-RISK STUDENT INTERVENTIONIST

Wayne-Westland Community School District
11.2021 - 06.2022

HOMELESS LIAISON

Redford Union School District
09.2020 - 06.2021

Associate of Arts (AAHUST) - Human Services

Washtenaw Community College

Certificate of Completion - Trainer and Facilitator of Restorative Practices

Eastern Michigan University

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Toya S. Pace