Toye Mason-Byars

• Coordinated daily operations of a department with over 40 personnel and developed strategies to improve operational efficiency.
• Supervised administrative staff and ensured compliance with departmental policies.
• Supervised subordinate staff in the performance of their duties and conducted regular reviews to ensure compliance with standards.
• Managed scheduling and coordinated meetings for senior leadership team.
• Developed and implemented policies, procedures, and protocols for the administrative section.
• Implemented office procedures to enhance operational efficiency within the department.
• Monitored workflow processes within the department and identified areas for improvement.
• Conducted periodic audits of administrative documents to ensure accuracy and completeness.
• Evaluated employee performance against established goals and objectives and provided feedback as necessary.
• Developed training materials for new administrative personnel and facilitated sessions.
• Created comprehensive training plans for new employees based on job requirements and organizational needs.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Maintained effective communication channels between staff members in order to facilitate efficient collaboration across departments.
• Provided support during emergency situations by mobilizing resources quickly and efficiently.
• Performed periodic risk assessments of existing systems and processes within the organization's framework.
• Actively participated in meetings with executive leadership team to discuss short-term and long-term goals.
• Reviewed contracts prior to signing them off by senior management team ensuring legal compliance.
• Assisted with various office tasks during peak times and staff shortages.
• Determined staffing requirements, interviewing, hiring and training new employees.

• Supervised daily inmate activities and ensured compliance with facility regulations.
• Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
• Conducted regular inspections of housing units for safety and security concerns.
• Conducted random searches for contraband items such as weapons or drugs.
• Conducted thorough searches of the building and grounds for any prohibited items., living quarters and work areas for contraband.
• Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
• Trained new correctional officers on policies, procedures, and emergency protocols.
• Oversaw daily tasks of subordinate officers to ensure effective operations. in their daily duties.
• Implemented behavior management strategies to reduce conflicts among inmates.
• Collaborated with mental health professionals to address inmate psychological needs.
• Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
• Prepared detailed reports on incidents and maintained accurate documentation records.
• Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
• Ensured compliance with departmental policies, regulations and procedures.
• Received and inspected mail and property from visitors on behalf of designated inmates.

June 2015- October 2023

• Screen passengers and baggage for prohibited items using advanced scanning equipment.
• Conduct thorough security checks in compliance with federal regulations and procedures.
• Collaborate with law enforcement to respond to security incidents effectively.
• Provide clear instructions to inmates regarding screening and security processes.
• Maintain accurate records of security operations and incidents for reporting purposes.
• Train new officers on safety protocols and emergency response procedures.
• Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
• Provided security and protection to travelers across all transportation sectors.
• Communicated effectively with team members while performing duties under pressure.
• Assisted inmates with disabilities in walking onto any mobile vehicle
• Responded quickly in emergency situations by utilizing appropriate safety protocols.
• Participated in regular drills designed to test preparedness levels for potential threats.
• Completed thorough zone searches to check for physical tampering and restricted items.
• Completed routine and incident-related documentation.
• Documented incidents involving inmates in accordance with agency protocols.
• Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
• Transported inmates to any and all court appearances, medical appointments when needed.
• Provided transportation by chain bus, chain car

• Organized files and maintained accurate records for easy access and retrieval.
• Supported data entry tasks using office software to maintain updated databases.
• Conducted inventory checks on office supplies to ensure availability for daily tasks.
• Handled confidential information in a discreet manner.
• Provided general clerical support such as photocopying, faxing, scanning.
• Proofread documents prior to distribution ensuring accuracy of content.
• Maintained and updated filing systems both manually and electronically.
• Scheduled meetings and appointments for staff members.
• Answered telephones, took messages, transferred calls to appropriate personnel.
• Assisted with special projects as needed.
• Monitored office supplies inventory levels and placed orders when necessary.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

• Sept. 2012
• Monitored inmate activities to maintain safety and security within the facility.
• Enforced rules and regulations to promote order and discipline among inmates.
• Conducted regular inspections of inmate living areas for contraband and safety hazards.
• Assisted in transporting inmates securely to court appearances and medical appointments.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Inspected cells and conducted random searches of common areas.
• Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.