Toyetta Carlock
Memphis,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Courier Contractor
Tennessee Carrier Inc
10.2024 - Current
- Expedited urgent deliveries and patient pick-ups and drop- offs by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Contacted customers to confirm delivery details and locations.
Inbound Coordinator
Mallory Alexander International
05.2005 - 01.2025
- Running daily reports
- Retrieving and sending railcar spots/releases
- Assigned product to locations
- Audited product
- Performed inventory quality checks
Customer Service Representative
Mallory Alexander International
05.2005 - 01.2025
- Performed maintenance checks on lifts
- Maintained good time management
- Lead a team of coworkers to perform job duties safely and effectively
- Administer to customer's needs through continous weekly meetings, emails, & via phone
Outbound Coordinator
Mallory Alexander International
05.2005 - 01.2025
- Ensured all outbound loads are shipped correctly
- Performed safety checks on containers
- Communicated with carriers for outbound shipments
- Reviewed paperwork for billing
Education
Master's of Business Organization -
University of Arizona
08.2017
Master's of Business Management -
University of Arizona
09.2015
Bachelor's of Health Administration -
University of Arizona
08.2012
Skills
- Team work
- Time Management
- Organizational Skills
- Management Skills
- Computer Skills
- Adaptability
- Customer Service
- Deadline oriented
- Route planning
- Load securing
- Time management
- Loading and unloading
- Time sensitive deliveries
- HIPAA compliance
- Attention to confidentiality
- Verbal and written communication
- Handheld scanning devices
- Route optimization
- Logistics and transportation
- Delivery and pickup
- Safety procedures
Certification
- Safety Committee
- First Aid Training
- CPR Certified
- Forklift Certified
Timeline
Courier Contractor
Tennessee Carrier Inc
10.2024 - Current
Inbound Coordinator
Mallory Alexander International
05.2005 - 01.2025
Customer Service Representative
Mallory Alexander International
05.2005 - 01.2025
Outbound Coordinator
Mallory Alexander International
05.2005 - 01.2025
Master's of Business Organization -
University of Arizona
Master's of Business Management -
University of Arizona
Bachelor's of Health Administration -
University of Arizona
Similar Profiles
Angelique LalandeAngelique Lalande
Pro-shop/Server at Chris Carrier & Kimberly CarrierPro-shop/Server at Chris Carrier & Kimberly Carrier
Nicholas DavisNicholas Davis
South Central Regional Education Consultant at State of Tennessee - Tennessee Department of EducationSouth Central Regional Education Consultant at State of Tennessee - Tennessee Department of Education
Beth JirikBeth Jirik
Senior Planner & Contracts Research Administrator at University of Tennessee (UTK) Contractor for the Tennessee Department of TransportationSenior Planner & Contracts Research Administrator at University of Tennessee (UTK) Contractor for the Tennessee Department of Transportation
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis
Maurice BlandMaurice Bland
Home Improvement Contractor at Self-employedHome Improvement Contractor at Self-employed