Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toyi Hakizimana

Omaha,NE

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Stone Creek
Omaha, NE
10.2024 - Current
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Tracked leads using CRM software and followed up with interested parties.
  • Encouraged prospective tenants to fill out applications after property tours.

Leasing Consultant

The Lund Company
Omaha, NE
08.2024 - 10.2024
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Tracked leads using CRM software and followed up with interested parties.

Direct Support Professional Caregiver

peoples-inc
Rochester, NY
03.2023 - 02.2024
  • Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
  • Assisted with medication administration following guidelines set by the physician or nurse practitioner.
  • Supervised meal times ensuring that appropriate nutritional needs were met for each client.
  • Ensured safety of all individuals in the facility at all times.
  • Provided transportation services for clients to doctor's appointments, shopping trips or other outings as needed.
  • Maintained clean and well-organized environment for client happiness and safety.

Assistant Manager

Walmart
Rochester, NY
10.2019 - 12.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Proposed or approved modifications to project plans.

Education

High School Diploma -

World Of Inquiry
200 University Ave, Rochester, NY 14605
07-2018

Associate of Arts - Business Administration

SUNY College of Agriculture & Technology At Morrisville
Morrisville, NY

Skills

  • Business processes and procedures
  • Property tour coordination
  • Sales and marketing aptitude
  • Lease oversight
  • Basic Mathematics
  • Customer Service
  • Leasing Terms and Specifications
  • Resident assistance
  • Workforce Management
  • Staff Training and Development
  • Schedule Preparation
  • Lead Generation
  • Team Leadership
  • Appointment Scheduling
  • Patient Care
  • First-aid and CPR
  • HIPAA Compliance
  • Dementia Care
  • Physical therapy support

Timeline

Leasing Consultant

Stone Creek
10.2024 - Current

Leasing Consultant

The Lund Company
08.2024 - 10.2024

Direct Support Professional Caregiver

peoples-inc
03.2023 - 02.2024

Assistant Manager

Walmart
10.2019 - 12.2022

High School Diploma -

World Of Inquiry

Associate of Arts - Business Administration

SUNY College of Agriculture & Technology At Morrisville

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Toyi Hakizimana