Summary
Overview
Work History
Education
Skills
Timeline
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Toykeya Hill

Rochester

Summary

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Overview

13
13
years of professional experience

Work History

Caregiver

Private Duty
01.2022 - Current
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Direct Support Professional Supervisor

New York State
05.2017 - 07.2021
  • Supervised daily activities and provided assistance to staff.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency staffing.
  • Scheduled Staff to transport clients to medical, dental and community outing.
  • Updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
  • Reconciled individuals personal money ledger at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Created detailed calendars for staff members to support deadline management and milestone achievement.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Direct Support Professional

New York State
06.2014 - 05.2017
  • Assisted disabled individuals to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported clients to medical and dental appointments.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Direct Support Professional

People Inc.
09.2012 - 07.2015
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions.
  • Developed and implemented individualized care plans to meet individual needs.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.

Education

High School Diploma -

Benjamin Franklin High School
06.2004

Skills

  • Emergency Situations
  • Personal Care Support
  • Data Entry
  • Crisis Management
  • Creative Thinking
  • Case Management
  • Problem Identification
  • Organizational Goal Development

Timeline

Caregiver

Private Duty
01.2022 - Current

Direct Support Professional Supervisor

New York State
05.2017 - 07.2021

Direct Support Professional

New York State
06.2014 - 05.2017

Direct Support Professional

People Inc.
09.2012 - 07.2015

High School Diploma -

Benjamin Franklin High School

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Toykeya Hill