Toy L Reed
North Las Vegas,NV
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Co-Owner
Dignity, Integrity, Grace Home Health Care
Las Vegas, Nevada
09.2018 - 12.2023
- Provided assessment, monitoring, planning, implementation and evaluation of patient care plans.
- Supervised home health aides and other staff members in providing quality patient care.
- Monitored patient progress to determine if goals are being met or need adjustment.
- Maintained accurate documentation regarding all aspects of patient care including assessments, treatments, medications and progress notes.
- Coordinated scheduling for staff members based on individual patient needs.
- Performed administrative duties such as budgeting, payroll processing, billing and coding.
- Recruited, hired and trained new medical and facility staff.
Unit Secretary
Piedmont Rockdale
Conyers, GA
04.2015 - 09.2018
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Scheduled diagnostic tests and procedures for patients according to established protocols.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
Co-Owner
Good Hands Home Care
Dallas, , TX
03.2000 - 01.2015
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Encouraged social interaction among clients to maintain positive mental health.
- Assisted with client personal care needs to foster independence and well-being.
- Recruited, interviewed and hired new Home Care staff.
- Managed daily operations including scheduling, staffing, problem resolution and customer service issues.
Education
Medical Office Administration - Medical Office Management
Everest College
Fort Worth, TX05-2015
Skills
- Customer Service
- Training Management
- Excellent Communication
- Staff Development
- Administrative Management
- Schedule Management
Certification
- BLS Provider-#225418189723
- BLS Instructor-#238937790681
- Heartsaver/First Aide CPR AED-#246016079516
References
References available upon request.
Timeline
Co-Owner
Dignity, Integrity, Grace Home Health Care
09.2018 - 12.2023
Unit Secretary
Piedmont Rockdale
04.2015 - 09.2018
Co-Owner
Good Hands Home Care
03.2000 - 01.2015
Medical Office Administration - Medical Office Management
Everest College
- BLS Provider-#225418189723
- BLS Instructor-#238937790681
- Heartsaver/First Aide CPR AED-#246016079516
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