Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Tpaure Jackson

Tpaure Jackson

Atlantic City,NJ

Summary

Enthusiastic housekeeping coordinator successful working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Background directing Number housekeepers serving guests in Number-room hotel facilities.

Overview

5
5
years of professional experience

Work History

Housekeeping Coordinator

HardRock
04.2022 - Current
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Directed team of Number personnel in busy hotel with Number rooms.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Housekeeper

Hard Rock Casino
09.2018 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and toiletries.
  • Documented and reported necessary facility and building repairs observed.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.

Education

Albany High School
Albany, NY
06.1994

Skills

  • Personnel Problem Management
  • Proper Equipment Usage
  • Furniture Cleaning
  • Stock Inventory Management
  • Housekeeping Duties
  • General Housekeeping
  • Work Inspections
  • Guest Service and Support
  • Cart Stocking and Organization
  • Health Standards Compliance
  • Floor Cleaning, Polishing and Waxing
  • Storage Area Management
  • CDC Sanitation Guidelines
  • Greet Guests
  • Room and Public Space Cleaning
  • Trash Collection and Disposal
  • Health and Safety Regulations
  • COVID-19 Safety Procedures
  • Team Support and Collaboration
  • Clean Rooms Expertise
  • Linens and Toiletries
  • Proper Waste Disposal
  • Guest Satisfaction
  • Time Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Housekeeping Coordinator

HardRock
04.2022 - Current

Housekeeper

Hard Rock Casino
09.2018 - Current

Albany High School

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Tpaure Jackson