Professional with comprehensive experience building relationships with community leaders as well as local and state authorities. Managed oversight of client rehabilitation in coordinating treatment and substance abuse education. Recorded and documented monthly financial reports for expenses and income of the pre-trail diversion program.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Court Referral Officer and Transfer Agent
Tuscaloosa County Alternative Sentencing Office
03.2023 - Current
Maintained strict adherence to industry and state regulations, minimizing risk exposure for the organization.
Coordinated operations with other emergency service groups.
Established effective relationships with judges, mental health services, and attorneys both internally and externally for increased collaboration and well-being of clients.
Managed a misdemeanor pre-trial program with over 200 clients to help offenders seek treatment and/or substance abuse education to prevent recidivism.
Mentored junior court referral officers, providing guidance and support to foster professional development and career progression.
Visitation Supervisor
The University of Alabama
08.2022 - 05.2023
Coordinated scheduling of visitations with multiple parties, ensuring consistent adherence to established guidelines and timeliness.
Contributed to continuous improvement efforts by participating in staff meetings, trainings, and workshops related to the field of supervised visitation services.
Complied with all relevant regulations within the supervised visitation industry while maintaining up-to-date knowledge on best practices through ongoing professional development opportunities.
Ensured child safety by closely monitoring all visitation activities and addressing any concerns promptly.
Lead Pharmacy Technician
Publix
05.2021 - 04.2023
Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Social Work - Social Work
The University of Alabama
Tuscaloosa, AL
12-2022
Skills
Work coordination
Report writing
Strategic planning
Innovation and creativity
Report preparation
Budgeting and finance
Community relations
Public speaking
Court appearances
Certification
Licensed Court Referral Officer - April 2023 - Present
Trained in CPR and emergency response.
Licensed pharmacy technician - October 2022 - Present
Probation Officer II / Court Referral Officer at Madison County Office of Alternative SentencingProbation Officer II / Court Referral Officer at Madison County Office of Alternative Sentencing
Certified Clinical Medical Assistant at University of Alabama Medical CenterCertified Clinical Medical Assistant at University of Alabama Medical Center