Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trace Nipper

Tampa

Summary

Extremely enthusiastic and experienced when it comes to developing methods of service delivery and reaching exceptional customer service. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

4
4
years of professional experience

Work History

Underground Tech

Powertown Line Construction
11.2024 - Current
  • Maintained a safe working environment by following strict safety protocols and ensuring proper use of personal protective equipment.
  • Developed expertise in operating specialized equipment for excavation, cable pulling, and splicing tasks.
  • Participated in regular safety meetings aimed at enhancing workplace culture and reducing risk exposure across all tasks performed on site.
  • Consistently delivered high-quality workmanship while adhering to project timelines, contributing to the company''s reputation for excellence.
  • Performed underground electrical repairs and maintenance.
  • Inspected electrical systems and equipment to identify hazards and defects.

Servers Associate

EoS Fitness
07.2023 - 10.2024
  • Greeted customers and responded to informational requests
  • Handled customer complaints and concerns promptly
  • Maintained cleanliness and presentability
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Publix
07.2021 - 07.2023
  • Handled complex issues to direct supervisors for quick resolution
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Satisfactory and completion Certification - EMT Program

Hillsborough Community College
Tampa, FL

HIGH SCHOOL DIPLOMA -

Hillsborough High School
Tampa, FL
05.2023

Skills

  • Customer Service
  • Customer Complaint Resolution
  • Account Management
  • Problem-solving
  • Positive and Professional
  • Work ethic and integrity
  • Telephone Management
  • Attention to detail
  • Workplace safety
  • Equipment maintenance
  • Product Knowledge
  • Cash handling and management

Timeline

Underground Tech

Powertown Line Construction
11.2024 - Current

Servers Associate

EoS Fitness
07.2023 - 10.2024

Cashier

Publix
07.2021 - 07.2023

HIGH SCHOOL DIPLOMA -

Hillsborough High School

Satisfactory and completion Certification - EMT Program

Hillsborough Community College

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Trace Nipper