Trace Russell
Kamas,UT
Summary
Highly motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in working independently and quickly acquiring new skills. Organized and motivated, with excellent time management abilities. Seeking entry-level opportunities to enhance skills and contribute to company growth. Dynamic Dispatcher known for promoting great customer service and communication. Dedicated to multitasking and delivering positive customer experiences. Results-oriented with a passion for continuous learning and problem-solving in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Delivery Dispatcher
On Top Roofing
Park City , UT
2024.05 - Current
- Monitored driver progress throughout the day, providing updates as needed.
- Developed procedures for efficient route planning based on customer needs and traffic conditions.
- Ensured compliance with local laws regarding vehicle operation, safety inspections, cargo securement.
- Responded quickly to emergency situations requiring immediate attention.
- Identified opportunities for process improvement within the dispatch system to increase efficiency.
- Managed communication between drivers and warehouse personnel to coordinate loading and unloading of goods.
- Coordinated delivery routes with drivers and customers to ensure timely deliveries.
- Trained and evaluated employees to ensure work performance met company standards.
- Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
- Optimized delivery routes, taking into account traffic, road conditions and other factors.
- Tracked vehicle locations using GPS systems to provide real-time updates to customers and management.
- Monitored driver compliance with traffic laws and company policies, promoting safety and reducing liability.
Purchasing Assistant
On Top Roofing
Park City Utah , UT
2022.05 - Current
- Developed strategies for streamlining purchasing processes and improving efficiency.
- Reviewed purchase orders and invoices for accuracy.
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Conducted quality assurance inspections upon receipt of goods from vendors.
- Developed relationships with vendors to ensure timely delivery of goods.
- Maintained records of all purchases, pricing, and other important data.
- Coordinated shipping schedules between vendors and customers as necessary.
- Advised management on changes in product availability, price fluctuations.
- Created reports on the status of current orders, inventory levels, and deliveries.
- Coordinated with suppliers to resolve performance related issues.
- Kept inventory within ideal minimum and maximum levels with skilled management.
Delivery Driver
On Top Roofing
Park City , Utah
2021.01 - Current
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Assisted warehouse personnel in packing orders when necessary.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Monitored fuel level throughout shift and refueled when necessary.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized street maps to plan and determine most efficient routes.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Communicated frequently with dispatch to relay route changes and delays impacting Company delivery timetables.
Team Lead
Spin Electric scooters
St. George , UT
2021.08 - 2022.04
- Identified opportunities for process improvements, implementing changes when required.
- Developed strategies to increase team productivity and improve customer service levels.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Offered training and support to keep team members motivated and working toward objectives.
- Implemented strategic plans to enhance team performance and productivity.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Full Time Staff
Cutting Board
Kamas , Utah
2019.01 - 2019.12
- Cleaned up spills, removed trash from receptacles, and replaced liners as needed.
- Filled soap dispensers with liquid soap or other cleaning products as necessary.
- Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
- Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
- Adhered to company policies regarding use of ingredients and portions used in sandwiches prepared for customers.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Communicated effectively with coworkers regarding customer service issues or concerns.
- Operated cash registers, handled money, and provided change when necessary.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Ensured all products were fresh by checking expiration dates on food packages.
- Performed opening, closing duties such as restocking coolers, freezers before closing time.
- Restocked supplies such as napkins and condiments throughout shifts as needed.
- Greeted customers in a friendly manner and answered questions about menu items.
- Assisted customers with special orders or requests as needed.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Education
High School Diploma -
Dixie State University
Saint George, UTSkills
- Supply inventory measuring
- Supplier Relationship Management
- Analytical mindset
- Creativity and Innovation
- Problem-solving capabilities
- Critical thinking abilities
- Time management proficiency
- Stress management techniques
- Transportation Management
- Fleet operations
- Dispatch of drivers
- Staff Training and Development
- Route Planning
- Critical Decision-Making
Timeline
Delivery Dispatcher
On Top Roofing
2024.05 - Current
Purchasing Assistant
On Top Roofing
2022.05 - Current
Team Lead
Spin Electric scooters
2021.08 - 2022.04
Delivery Driver
On Top Roofing
2021.01 - Current
Full Time Staff
Cutting Board
2019.01 - 2019.12
High School Diploma -
Dixie State University
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