Dedicated professional with a strong work ethic and exceptional communication skills. Experienced in managing janitorial teams, training staff on effective cleaning techniques, and ensuring a safe work environment. Committed to delivering outstanding service and operational excellence.
Work History
Janitorial Lead
11 Months
Pro Clean INC | 09.2025 - Current
Trained and mentored new janitorial staff on effective cleaning techniques and equipment usage.
Managed inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
Maintained a safe work environment through regular inspections and adherence to safety protocols.
Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
Trained staff on safe operation of cleaning equipment and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and the environment.
Wait Staff Member
1 Year 7 Months
Southfield Village | 11.2023 - 06.2025
Provided exceptional customer service, ensuring guest satisfaction through attentive communication and support.
Collaborated with kitchen staff to ensure timely and accurate order delivery for guests.
Adapted quickly to changing priorities during service hours, enhancing operational efficiency.
Trained new team members on company policies, procedures, and customer service best practices.
Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Education
GED
South Bend School Corporation Adult Education Program | South Bend, IN
Skills
Basic repairs
Detail-oriented
Clear communication
Problem-solving
Teamwork
Reliability
quick at learning
Strong multitasking
Memory retention
Hand tool experience
Strong work ethic
Cleaning expertise
Certification
EPA Type one certification, mainstream engineering - 2/06/25
Timeline
Janitorial Lead
Pro Clean INC
09.2025 - CurrentRead More
Wait Staff Member
Southfield Village
11.2023 - 06.2025Read More
South Bend School Corporation Adult Education Program