Summary
Overview
Work History
Education
Skills
Timeline
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Tracee Kelly

Pinehurst,TX

Summary

Motivated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

1
1
year of professional experience

Work History

Receptionist

Myeyedr
04.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Front End Supervisor

Ross Dress For Less
11.2022 - 03.2023
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Monitored cashier performance to identify areas for improvement and implement corrective actions as needed.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

High School Diploma -

Spring High School
Spring, TX
06.2020

Skills

  • File Management
  • Office Management
  • Bookkeeping
  • Clerical Support
  • Scheduling
  • Data Entry
  • Scheduling appointments
  • Organization skills
  • Documentation And Reporting
  • Telephone skills
  • Customer and client relations
  • Service-oriented mindset
  • Time Management
  • Document Control
  • Greeting and Seating Clients
  • Mail distribution
  • Multi-line telephone operation
  • Information Protection
  • Supply Ordering
  • Basic Math
  • Problem-solving abilities
  • Attention to Detail
  • Self Motivation
  • Multitasking Abilities

Timeline

Receptionist

Myeyedr
04.2023 - Current

Front End Supervisor

Ross Dress For Less
11.2022 - 03.2023

High School Diploma -

Spring High School

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Tracee Kelly