Tracee Patterson
Lone Tree,Colorado
Summary
Knowledgeable real estate and build professional with solid background in business operations analysis. Proven ability to streamline processes and optimize operational efficiency through strategic planning and execution. Demonstrated analytical and problem-solving skills in high-stakes environments, ensuring project success and team collaboration.
Overview
6
6
years of professional experience
Work History
Senior Business Operations Analyst
DISH Wireless
Littleton, CO
12.2023 - Current
- Developed and implemented procedures to improve process effectiveness and efficiency
- Analyzed and interpreted data to identify areas of potential improvement
- Developed and implemented policies and procedures to improve operational efficiency
- Analyzed large amounts of data to identify trends and patterns in order to develop solutions to complex problems
- Developed and implemented process improvement initiatives
- Align business objectives with data analytics initiatives, improving decision-making processes
- Manage vendor building strong client relationships, including basic financial needs and process implementation
Director of Non-Profit Organization
The Honorary Kitchen
Greenwood Village, Colorado
11.2023 - Current
- Promote organizations mission to increase donations resulting in funding
- Established and managed partnerships with key community retail partners
- Marketing campaigns to increase awareness of the organization's mission
- Conduct research for grants and sponsorship
- Developed and maintained positive relationships with internal and external stakeholders
- Identified areas of community needs to optimize operations
- Developed an arm to address feeding the homeless on the street, shelters and transitioning homes
- Orchestrate events in alignment with organization targeted market
- Make a meaningful impact one meal at a time.
Senior Leasing Administrator
DISH Wireless
Littleton, CO
11.2022 - 11.2023
- Managed cost savings project recover rent paid on terminated sites
- Engaged the markets on contract verbiage dubius to a feasible timeline
- Reviewed contract details for inconsistencies
- Abstract contracts for entry into internal software to improve the efficiency of the business
- Researched and resolved vendor missing, delayed or inaccurate payment
- Calculated various payments type (prorated, escalations, one time payments and early termination) for entry into software for automation
- Engaged regional markets for additional documentation and contract status
- Developed an AI project to remove redundancies across departments and reduce resource time for business efficiency and cost savings
Deployment Manager
DISH
Englewood, CO
11.2020 - 11.2022
- Managed a nationwide portfolio for deployment of fiber products to MDUs, Hospitality and Senior Living spaces
- Implemented agile development process, resulting in 25% increase in development speed
- Managed multiple development projects simultaneously while ensuring successful completion
- Spearheaded alternative use of temporary circuit solutions to meet customer needs during equipment shortage
- Established kick-off meetings to discuss key stakeholders, expectations, accountability of deliverables and timeline
- Implemented network design with collaboration from internal construction team
- Detailed materials for delivery and timeline for continuation of project
- Weekly/daily debriefing meetings relative to the audience to discuss changes, risk and timeline impact
- Managed circuit installation providing DMARC and preferred pathway of delivery with the aggregator
- Autonomous decision making on changes orders, budgetary, and alternate solutions
- Implemented monetization of redesign request from third party vendors due to change in build after approval
- Coordinate with C-Suite on weekly and monthly goals and status
- Collaborated with Developers, General Contractors and Internal Team to sustain timeline deliverables, milestones and budget
Senior Broadcasting Supervisor
DISH
Gilbert, AZ
07.2018 - 11.2022
- Trained and managed a team of 12 broadcasting technicians
- Bi-weekly coaching sessions and 1:1's
- Manage programming takedowns, programming launches and review of programming in testing for quality
- Clear concise goals, OKRs and stretch goals - Exceeded Satisfaction Goals
- Daily team huddles to transfer relevant information and celebrate successes
- Team ensures broadcasters are compliant with DISH delivery standards
- Quality monitored third party vendors and local broadcasting
- Developed and Implement Career Path program for opportunity
Education
Construction Management Certification - Project/Construction Management
Columbia University in the City of New York
New York, NY07.2021
Certificate - Project Management
Boston University
Boston, MA11.2004
Bachelor of Applied Arts and Science - Pre- Law
Virginia Union University
Richmond, VA05.1997
Skills
- Automated Approaches
- Network Systems Sustainment
- System Upgradation
- Detailed project timeline development
- Creative Outlook
- Schedule Management
- Project Management
- Project Budgeting
- Salesforce
- Strategic planning and analysis
- Business development
- Agile
- Data Integrity
- Testing Procedures
- Systems Integration
- MS Office Suite (Word Excel PowerPoint Project)
- Territory management
- Strategic thinking
- Process Improvement
- Managing Contractors
- MS Office
- Quality assurance
- Performance Optimization
- QA/QC
Awards
- DISH Womens Leadership Board
- DISH African American Network
- DISH Business CPAW Award
- Humanitarian Services
Timeline
Senior Business Operations Analyst
DISH Wireless
12.2023 - Current
Director of Non-Profit Organization
The Honorary Kitchen
11.2023 - Current
Senior Leasing Administrator
DISH Wireless
11.2022 - 11.2023
Deployment Manager
DISH
11.2020 - 11.2022
Senior Broadcasting Supervisor
DISH
07.2018 - 11.2022
Certificate - Project Management
Boston University
Bachelor of Applied Arts and Science - Pre- Law
Virginia Union University
Construction Management Certification - Project/Construction Management
Columbia University in the City of New York