Tracee Rhamdas
Food Service Manager
Chester,VA
Summary
Dynamic Food Service Team Lead at Target with expertise in food safety management and a strong focus on customer satisfaction. Successfully boosted employee morale and enhanced community engagement through innovative marketing strategies. Proven ability to drive operational improvements and mentor staff, resulting in increased productivity and enhanced service delivery.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food Service Manager
Target
02.2024 - Current
- Maintained business services for Targets licensed stores such as Starbucks and Pizza Hut.
- Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
- Spearheaded marketing efforts to raise awareness about the establishment within the community, attracting new customers through social media campaigns or local partnerships.
- Established positive relationships with vendors, negotiating contracts for better pricing and delivery schedules.
- Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
- Boosted employee morale by recognizing hard work and rewarding top performers with incentives or promotions.
Service and Engagement Team Lead
Target
07.2019 - 02.2024
- Drove operational improvements which resulted in savings and improved profit margins.
- Increased customer satisfaction by resolving issues.
- Created plans and communicated deadlines to complete projects on time.
- Monitored company inventory to keep stock levels and databases updated.
- Collaborated with team members to achieve target results.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Trainer
Target
07.2012 - 07.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Identified and solved internal problems related to employee turnover by revamping training approaches.
- Assessed student needs to develop effective training plans.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Cosmetic Beauty Advisor
Dillards Department Store
07.2007 - 04.2012
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ 08.2012 - 07.2016
Skills
Food safety management
Sales proficiency
Curriculum development expertise
Proficient in key holder duties
Customer-focused complaint resolution
In-depth sales knowledge
Human resources strategy
Proficiency in human resources management
Certification
State Food Safety Food Management Certification accredited by the ANSI National Accreditation Board (ANAB)
Timeline
State Food Safety Food Management Certification accredited by the ANSI National Accreditation Board (ANAB)
03-2025
Food Service Manager
Target
02.2024 - Current
Service and Engagement Team Lead
Target
07.2019 - 02.2024
Bachelor of Science - Business
University of Phoenix
08.2012 - 07.2016
Trainer
Target
07.2012 - 07.2019
Cosmetic Beauty Advisor
Dillards Department Store
07.2007 - 04.2012
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