Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Tracee Ugenti

Middle Island,NY

Overview

41
41
years of professional experience
1
1
Certification

Work History

Principal Library Clerk

Longwood Public Library
Middle Island, NY
05.1984 - Current
  • Coordinated with external vendors to procure library supplies and materials.
  • Collected fines from customers for overdue books and resources.
  • Verified and documented inter-library loans in computer system.
  • Processed interlibrary loan requests from other libraries.
  • Maintained accurate library records for inventory of periodicals and books.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Generated overdue notices and followed up with patrons to recover items.
  • Developed promotional material such as posters or flyers advertising library events.
  • Greeted visitors and provided them with assistance.
  • Responded to emails from patrons regarding their inquiries or complaints.
  • Handled in-person and telephone requests for information and materials.
  • Processed new library cards for patrons.
  • Oversaw the organization and shelving of library materials to ensure ease of access.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items.
  • Handled daily tasks, facility maintenance and security to support staff members.
  • Identified and removed worn or outdated books and media.
  • Facilitated group visits and tours, providing informative sessions on library offerings.
  • Managed interlibrary loan requests and processed returns in a timely manner.
  • Provided technical support to patrons using library computers and online resources.
  • Processed new materials including books, magazines, and multimedia for circulation.
  • Sourced and processed interlibrary loans across networks.
  • Operated networked and standalone PCs, photocopier, fax machine, and scanner.
  • Prepared and maintained displays and displayed cases.
  • Utilized library database software to catalog, track, and update materials.
  • Assisted patrons with locating library materials and information.
  • Enforced current library policies fairly with patrons.
  • Handled daily cash transactions for fines, fees, and other library services.
  • Prepared reports related to circulation activities such as overdue items or lost materials.
  • Performed basic maintenance tasks throughout the building.
  • Attended workshops related to customer service practices or technology updates.
  • Located desired materials for institutional staff special projects.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Returned books to circulation by placing on proper shelves.
  • Ordered and processed various library materials and media.
  • Provided exceptional customer service, resolving patron issues and inquiries efficiently.

CNA

Good Sam Nursing Facility
Sayville, NY
06.2024 - 06.2024
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

High School Diploma -

Longwood High School
Longwood Road Middle Island NY 11953
06-1983

Skills

  • Automated library systems
  • Library cataloging
  • Interlibrary loans
  • Database management
  • Library inventory management
  • Customer service
  • Professionalism
  • Statistical reporting
  • Staff training
  • Multitasking Abilities

Certification

I received my CNA license in June of 2024.

I am CPR/AED certified - current

I have taken a "stop the bleed" class in December 2024

Affiliations

  • I volunteered for Hospice for about 5 years. I believe it was back in 2009. It was back when St. Charles Hospital was preparing their hospice wing.

Accomplishments

  • I am currently the Supervisor of the Circulation desk at the Longwood Public Library. I supervise 19 staff members in my department. I have been at this job for 40 years.

Timeline

CNA

Good Sam Nursing Facility
06.2024 - 06.2024

Principal Library Clerk

Longwood Public Library
05.1984 - Current

High School Diploma -

Longwood High School

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Tracee Ugenti