Dynamic professional excelling in team leadership and productivity. Skilled in AutoCAD and technical drawing, I effectively managed a team to consistently exceed performance targets. My strong problem-solving aptitude and excellent communication fostered a collaborative environment, driving operational success and enhancing customer satisfaction.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PCA
Help at Home Senior Care
12.2024 - Current
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Collected and transported specimens to prepare for lab testing.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Fulfillment Lead
Lowe's
05.2024 - 05.2025
Assessed team member performance for compliance with company standards.
Processed more than 50 orders each shift with consistent record of meeting or exceeding productivity targets.
Managed, motivated and monitored team of 4+ associates every shift.
Prioritized tasks to meet dynamic conditions and changing company demands.
Intern
MDOT
01.2024 - 05.2024
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Explored new technologies and approaches to streamline processes.
Prepared project presentations and reports to assist senior staff.
Developed effective improvement plans in alignment with goals and specifications.
Fulfillment Associate
Walmart
12.2022 - 01.2024
Followed safety protocols to minimize workplace accidents.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Safely and securely loaded items to prevent damage during transport.
Moved pallets to and from trucks and around warehouse with pallet jacks to stay on top of demanding schedules.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Greeted store customers and discussed needs.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Key Holder Supervisor
Dollar General
07.2021 - 12.2022
Opened inventory boxes and restocked shelves.
Completed store opening and closing procedures.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Counted out cash drawers and balanced totals.
Processed cash, credit, debit, and check payments.
Rotated stock according to dates and protocols.
Trained and mentored new employees.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Received and counted money.
Improved customer service by projecting friendly and knowledgeable attitude.
Accepted and processed customer returns.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Shift Leader
McDonald's
06.2019 - 07.2021
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Completed cash and credit card transactions accurately using POS software.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Resolved conflicts between employees to maintain positive and productive work environments.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Coordinated kitchen activities with front-of-house staff for seamless and service.