Tracee Williams
Jacksonville
Summary
Dynamic Nurse Care Navigator with Centene, skilled in care coordination and multidisciplinary collaboration. Proven ability to enhance patient outcomes through effective communication and problem-solving. Expertise in medication administration and patient education, fostering autonomy and access to essential services for vulnerable populations. Committed to delivering high-quality, patient-centered care.
Overview
13
13
years of professional experience
Work History
Nurse Care Navigator
Centene
Jacksonville
08.2022 - Current
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Advocated for patient needs to healthcare professionals.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
- Reached out to doctors and healthcare providers to inquire about orders.
- Served as an advocate for vulnerable populations ensuring access to necessary services is not denied due to lack of financial means or language barriers.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Coordinated appointments with primary care providers, specialists, and other medical personnel.
- Stayed current on community-based resources and services useful to patients.
- Enhanced patient quality of life, sense of autonomy and self-determination for health care management by delivering educational resources and explaining outreach programs.
- Identified patient needs and desires and communicated to healthcare professionals.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to meet each patient's unique circumstances.
- Conducted outreach activities to identify individuals who may need assistance or are at risk of developing health issues.
- Maintained accurate records of patient interactions including assessments and interventions provided.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Confirmed patients received necessary support services such as medical care, housing and public benefits.
- Maintained professional relationships with healthcare providers.
- Attended meetings with patients, families, physicians, social workers, insurance companies. to discuss healthcare needs.
- Facilitated communication between patients and care teams by acting as a liaison.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Licensed Practical Nurse
UF Health Jacksonville
Jacksonville
05.2021 - 06.2022
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with physicians to develop individualized care plans for each patient.
- Administered medications and therapies in accordance with physicians orders.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Facilitated referrals for specialty services when necessary.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Licensed Practical Nurse
Mayo Clinic
Jacksonville
10.2019 - 03.2021
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with physicians to develop individualized care plans for each patient.
- Facilitated referrals for specialty services when necessary.
- Collaborated with healthcare team to develop and implement patient care plans.
Licensed Practical Nurse
State of Florida Department of Health
Jacksonville
01.2012 - 11.2018
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Facilitated communication between patients, families, and healthcare providers to ensure coordinated care.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Administered vaccinations and performed routine screening tests in accordance with healthcare guidelines.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
Education
Vocational - Practical Nursing
Keiser Career College
Jacksonville, FL09-2011
Skills
- Care coordination
- Multidisciplinary collaboration
- Problem solving
- Medication administration
- Patient education
- Interdisciplinary collaboration
- Clinical assessment
- Effective communication
- Time management
- Quality improvement
- Pediatric assessment
- Immunization administration
- Care plan development
- Pediatric nursing care
Timeline
Nurse Care Navigator
Centene
08.2022 - Current
Licensed Practical Nurse
UF Health Jacksonville
05.2021 - 06.2022
Licensed Practical Nurse
Mayo Clinic
10.2019 - 03.2021
Licensed Practical Nurse
State of Florida Department of Health
01.2012 - 11.2018
Vocational - Practical Nursing
Keiser Career College
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