Offering customer-centric approach with genuine interest in real estate and property management, eager to learn and develop in this environment. Brings understanding of client relations and proficiency in effective communication and problem-solving. Ready to use and develop interpersonal and organizational skills in the Assistant Manager role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Woodcliffe Apartment Homes
10.2019 - Current
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Verified tenant incomes and other information before accepting lease applications.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Responded to requests and scheduled appointments for property showings.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Enhanced community atmosphere by planning and executing engaging resident events.
Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
Educator
Right At School
10.2018 - 10.2019
In charge of organizing educational activities for elementary age students
Duties include, but not limited to homework help, snack prep and site management
Responsible for effectively communicating with parent/guardians on a daily basis
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Assistant Store Manager
Walgreens
10.2017 - 10.2018
Tasked with maintaining day to day operations of a retail store
Ordering and processing of merchandise, while managing employee workflow to ensure monthly quotas are met
Assist in managing the selection, training and development of staff
Shift Lead
Walgreens
09.2015 - 10.2017
Manage and stock inventory at specified levels
Worked alongside store management in overseeing the day-to-day retail operations and staff
Completed store opening and closing procedures and balanced tills.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Cashier/Photo Specialist
Walgreens
05.2011 - 09.2015
Assisted customers with purchasing and selection of a variety of product lines
Tasked with selling the organization's specific products and services to new or established customers
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Education
No Degree - Radiology
Highline Community College
Kent, WA
06.2013
High School Diploma -
Kent Meridian High School
Kent, WA
06.2009
Skills
Staff Training
Strong Communication Skills
Time Management
Strategic Planning
Project Management
Training & Development
Inventory Management
Customer Relations
Creative Problem Solving
Fair housing regulations
Building rapport
Lease agreements
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.