Tracer Hayden
Summary
Organized and creative Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Wood Enterprises
09.2021 - 09.2023
- Maintain employment payroll & create organizational structure for sensitive documentation for over 100 employees enterprise wide
- Source & roll out healthcare planning across all new employees on ongoing basis
- Manage product ordering & inventory planning across all 5 enterprise locations
- Implement & train employees on customer service best practices
- Handle monthly processing & distribution of accounts payable for all sites
- Plan monthly on-site events for staff & patrons to improve profit margins.
Director
New Orleans Pride
06.2022 - 09.2023
- Oversee planning, contract negotiations, and operations covering all Pride activities with annual budget of $50,000+
- Build & streamlined grassroots volunteer staff of 20 for Pride planning & day of event operations
- Facilitate partnership between event organization & New Orleans municipal entities
- Develop & execute marketing plan, publicity, and social media presence for all Pride events
- Liaise with community sponsors & manage yearly fundraising efforts with corporate entities.
Store Manager
Subway
07.2017 - 11.2019
- Oversee weekly product ordering & inventory management
- Performed day to day operational tasks efficiently
- Maintained & reported daily sales & financial records
- Ensured excellent customer service to 80+ guests daily
- Improved sales compared to previous management by 40 percent.
Education
Bachelor's of Fine Arts -
University of Louisiana at Lafayette
Skills
- Database Upkeep
- Budgeting and Payroll
- Event Planning
- Inventory Management
- Employment Documentation
- Customer Service
- Logistics Management
- Business Administration
- Verbal and Written Communication
- Quickbooks
- Excel
- Word
- Powerpoint
- Windows
- MacBook
Volunteer Experience
Safe Space Development Group - Assistant Event Coordinator
06/19 - 05/22
- Assisted developing CRM database & sequential messaging plan
- Managed vendor logistics for events as well as volunteer staff scheduling
- Created marketing materials for LGBTQIA+ community fundraising and recreational events
Timeline
Director
New Orleans Pride
06.2022 - 09.2023
Administrative Coordinator
Wood Enterprises
09.2021 - 09.2023
Store Manager
Subway
07.2017 - 11.2019
Bachelor's of Fine Arts -
University of Louisiana at Lafayette
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