Tracey Adler
Clinton Township,MI
Summary
Adaptable to what is call for and eager to learn beyond the scope of the job. Ability to manage multiple tasks while achieving optimal customer service.
Overview
28
28
years of professional experience
Work History
Assistant Customer Service Manager
Kroger
01.2020 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Managed challenging situations involving dissatisfied customers with diplomacy while maintaining professionalism under pressure.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Efficiently preform accounting tasks to ensure a balanced cash line for the store
Freelance Photographer
03.2003 - Current
- Interior and exterior architectural, portrait, and product photography for the design of brochures and advertisements
- Responsible for color correction, manipulation and retouching of images for commercial use.
Graphic Designer
Creative Process
01.2000 - 06.2020
- Ability to conceptualize and execute creative marketing materials and corporate identities
- A strong understanding of clients needs and branding
- Manage multiple accounts on a daily basis while efficiently meeting deadlines
- Perform operational, quote, administrative and pre-press functions.
Administrative Assistant
Marquette Companies
08.1996 - 12.2000
- Well organized office manager
- A working knowledge of Microsoft Office.
Education
Bachelor of Fine Arts - Graphic Design & Photography
College of Fine, Performing & Communication Arts, Wayne State University
12.2005
Skills
- Accomplished in Adobe Creative Cloud having worked extensively in InDesign, Illustrator, Lightroom and Photoshop
- Ability to work on both Mac and PC platforms
- Self-Motivated
- Dedicated
- Expert skills in color correction and image manipulation
- Pre-press functions
- Cash Handling
- Customer Relations
References
- Cynthia Spencer, Kroger, Shelby Township, Michigan, 48315, 586-930-7010
- Jim Gerds, Creative Process, Madison Heights, Michigan, 48071, 248-548-7100
- Tammy Labar, Tammy Labar Photography, Brownstown, Michigan, 48193, 734-620-1818
Timeline
Assistant Customer Service Manager
Kroger
01.2020 - Current
Freelance Photographer
03.2003 - Current
Graphic Designer
Creative Process
01.2000 - 06.2020
Administrative Assistant
Marquette Companies
08.1996 - 12.2000
Bachelor of Fine Arts - Graphic Design & Photography
College of Fine, Performing & Communication Arts, Wayne State University
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