Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracey Adler

Clinton Township,MI

Summary

Adaptable to what is call for and eager to learn beyond the scope of the job. Ability to manage multiple tasks while achieving optimal customer service.

Overview

28
28
years of professional experience

Work History

Assistant Customer Service Manager

Kroger
2020.01 - Current
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed challenging situations involving dissatisfied customers with diplomacy while maintaining professionalism under pressure.
  • Coordinated staff schedules to maintain optimal coverage during peak service hours.
  • Efficiently preform accounting tasks to ensure a balanced cash line for the store

Freelance Photographer

2003.03 - Current
  • Interior and exterior architectural, portrait, and product photography for the design of brochures and advertisements
  • Responsible for color correction, manipulation and retouching of images for commercial use.

Graphic Designer

Creative Process
2000.01 - 2020.06
  • Ability to conceptualize and execute creative marketing materials and corporate identities
  • A strong understanding of clients needs and branding
  • Manage multiple accounts on a daily basis while efficiently meeting deadlines
  • Perform operational, quote, administrative and pre-press functions.

Administrative Assistant

Marquette Companies
1996.08 - 2000.12
  • Well organized office manager
  • A working knowledge of Microsoft Office.

Education

Bachelor of Fine Arts - Graphic Design & Photography

College of Fine, Performing & Communication Arts, Wayne State University
12.2005

Skills

  • Accomplished in Adobe Creative Cloud having worked extensively in InDesign, Illustrator, Lightroom and Photoshop.
  • Ability to work on both Mac and PC platforms
  • Self-Motivated
  • Dedicated
  • Expert skills in color correction and image manipulation
  • Pre-press functions
  • Cash Handling
  • Customer Relations

References

  • Cynthia Spencer, Kroger, Shelby Township, Michigan, 48315, 586-930-7010
  • Jim Gerds, Creative Process, Madison Heights, Michigan, 48071, 248-548-7100
  • Tammy Labar, Tammy Labar Photography, Brownstown, Michigan, 48193, 734-620-1818

Timeline

Assistant Customer Service Manager

Kroger
2020.01 - Current

Freelance Photographer

2003.03 - Current

Graphic Designer

Creative Process
2000.01 - 2020.06

Administrative Assistant

Marquette Companies
1996.08 - 2000.12

Bachelor of Fine Arts - Graphic Design & Photography

College of Fine, Performing & Communication Arts, Wayne State University
Tracey Adler