Tracey Bates
Georgetown,KY
Summary
Accomplished Human Resources and Executive Assistant professional with a proven track record at enhancing employee satisfaction and retention. Accomplished in leadership development, adept at maintaining confidentiality and managing finances. Skilled in office management and customer service, significantly contributing to organizational culture and operational efficiency.
Overview
18
18
years of professional experience
Work History
Executive Assistant
DEN Management Inc
01.2018 - 10.2024
- Handled confidential and sensitive information with discretion and tact.
- Worked with senior management to initiate new projects and assist in various processes that promoted company culture.
- Organized and managed all Payroll and Human Resources functions.
- Maintained employee records.
- Processed Accounts Payable.
- Assisted President and Vice President with personal obligations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
Director of Human Resources
Watercrest Group
03.2013 - 10.2017
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Maintained staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Educated employees on company policy and kept employee handbook current.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Business Office Manager / Regional Director of HR
HRA Senior Living
04.2007 - 02.2013
- Ensured State specific compliance as it relates to Senior Living employees.
- Provided assistance with talent recruitment.
- Increased retention through employee satisfaction.
- Audited Worker's Compensation activity.
- Coached and supported local Business Office Managers.
Education
Certification - Human Resources Development
Villanova University
Tampa, FLSkills
- Office Management
- Leadership Development
- Advocate of Company Culture
- Integrity with confidential information and company finances
- Invoice Processing
- Expense Reporting
- Customer Service
Accomplishments
Developed HR policies, procedures, training manual and associate handbook for a start up organization with the focus on Servant Leadership and company culture.
Timeline
Executive Assistant
DEN Management Inc
01.2018 - 10.2024
Director of Human Resources
Watercrest Group
03.2013 - 10.2017
Business Office Manager / Regional Director of HR
HRA Senior Living
04.2007 - 02.2013
Certification - Human Resources Development
Villanova University
Similar Profiles
Sreedevi ManjuBala GovindarajanSreedevi ManjuBala Govindarajan
Head of Operations - South India at Sports Den & Picklersss by Sports DenHead of Operations - South India at Sports Den & Picklersss by Sports Den
Islam KavasIslam Kavas
Volunteer at Stadscamping Den Helder - Gemeentee Den HelderVolunteer at Stadscamping Den Helder - Gemeentee Den Helder
Mileydi DimasMileydi Dimas
Cleaner at Ototo Sushi DenCleaner at Ototo Sushi Den
Chelsea EldridgeChelsea Eldridge
LPN at VAMCLPN at VAMC
Dana Creech WaldroupDana Creech Waldroup
Safe Harbor Kids Coordinator at Safe Harbor Baptist ChurchSafe Harbor Kids Coordinator at Safe Harbor Baptist Church