Overview
Work History
Education
Skills
Timeline
Generic

Tracey Beckford

Port Saint Lucie

Overview

15
15
years of professional experience

Work History

Regional Operations Manager

Homes Of America
12.2023 - Current

● Portfolio of 15 communities with 30 employees

● Leading cross-functional teams by training & building Managers to high success rate with streamlining processes and procedures.

● Start up, rebuild and renovate communities

● Build Capex, monthly and annual budgets.

● Improving customer satisfaction and communities to a higher standard.

● Oversee onboarding and development of regional staff.

● Build occupancy and revenue.

● Analyze and resolve operational issues.

● Compliances with local and state regulations in 6 different counties.

● Chapter 83 and Chapter 723 laws

● Build rules & regulations, prospectus and leases with setting requirements and inspections.

● Ensured maintenance operations, and safety guidelines were followed as required by County & State Government Agencies

● Oversee capital expenditure projects with 1,5 to 10 year plan with vendor contracts reducing cost

● Collaboration with various departments to drive business bottom line and improvements.

● Section 8, Tax Credit properties and application training processes

● Community outreach programs while building communities events with resident and employee retention.


Multi-site Regional Manager/Regional Sales Manager

Lakeshore Management
08.2010 - 12.2023

● Managed operations and sales/leasing of 5 Communities.

● Zero Delinquency at each Property.

● Training Managers and Maintenance Staff on proper procedures and policy.

● Increased occupancy through sales and leasing.

● Marketed inventory of rent ready homes and new homes.

● Refurbish used homes.

● Created and maintained capital expenditure budgets.

● Followed FL Statute 723 & FL Statute, 83.

● Minimizing Costs and Maximizing Income by reviewing all bids and doing market surveys

● Monitored Occupancy using daily, weekly, and monthly reports.

● Attended as needed Compliance, Operations, AP/AR, Marketing, Seasonal Operations, Budget Operations, HOA Meetings.

● Ensured maintenance operations, and safety guidelines were followed as required by County & State Government Agencies.

● Knowledge of permitting processes.

● Maintained low resident turnover.

● Knowledge of setting homes and turning home with high growth.

Property Management & Sales

ELS - Manufactured Home & RV Community
02.2009 - 08.2010

● Operated the RV and MH community over 400 sites.

● Minimize Costs, Maximize Revenue and Occupancy.

● Manage Maintenance Staff and office team.

● Daily, Weekly and Monthly Reports, Planning of Monthly Events, Compliance,.

● Operations, AP/AR, Marketing, Sold or leased on average 10 homes a month.

Education

Skills

  • Staffing oversight
  • Outstanding communication skills
  • Asset Management
  • Sales Support
  • Teamwork and Collaboration
  • Customer Service Management
  • Recruitment
  • Sales Promotion
  • Yardi, Rent Manager, Teams, Mondaycom, Argentina, Outlook, Excel, Word, PowerPoint, Safe Rent, Back Office, Manage America, Avid and Origin

Timeline

Regional Operations Manager

Homes Of America
12.2023 - Current

Multi-site Regional Manager/Regional Sales Manager

Lakeshore Management
08.2010 - 12.2023

Property Management & Sales

ELS - Manufactured Home & RV Community
02.2009 - 08.2010

Tracey Beckford