Tracey Bell
Hoschton,GA
Summary
Enhanced client satisfaction through tailored solutions and streamlined operations, while mentoring teams to foster growth. Skilled in project management and community engagement, driving initiatives that significantly improved service and retention.
Experienced with event planning, volunteer management, and community outreach. Utilizes strong organizational skills to streamline processes and enhance volunteer engagement. Knowledge of effective communication techniques fosters teamwork and project success.
Overview
19
19
years of professional experience
Work History
Account Manager
Republic Moving and Storage
01.2015 - 07.2024
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Coordinated logistics and moving operations to ensure timely delivery of services.
- Analyzed client needs and provided tailored moving solutions to optimize service offerings.
- Oversaw account management processes, improving workflow efficiency across teams.
- Trained and mentored junior staff, fostering a culture of continuous improvement and professional growth.
- Implemented process improvements that streamlined operations and reduced service delivery times.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Pastor of First Impressions
EastLake Church
01.2006 - 04.2015
- Led congregation growth initiatives through targeted outreach and community engagement programs.
- Mentored emerging leaders and volunteers, cultivating their skills in ministry and service delivery.
- Recruited, trained, and managed hundreds of volunteers.
- Created marketing materials (print, web, and social media).
- Collaborated with church boards to strategize long-term vision and mission alignment within the community.
- Evaluated program effectiveness regularly, implementing improvements to enhance member engagement and satisfaction.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Empowered church volunteers through training sessions and ongoing support, enhancing their ability to serve the congregation effectively.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Coordinated logistics for high-profile events, ensuring seamless execution and guest satisfaction.
- Designed promotional materials and marketing strategies to increase event visibility and attendance.
- Facilitated clear communication between clients, team members, and stakeholders throughout the entire event planning process.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Education
High School Diploma -
Mission Bay High School
San Diego, CASkills
- Customer service
- Project management
- Teamwork and collaboration
- Relationship building and management
- Networking skills
- Account development
- Event planning and logistics
- Community engagement
- Marketing communications
- Multitasking Abilities
- Problem-solving abilities
- Organizational skills
Timeline
Account Manager
Republic Moving and Storage
01.2015 - 07.2024
Pastor of First Impressions
EastLake Church
01.2006 - 04.2015
High School Diploma -
Mission Bay High School