Tracey Black
Rifle,CO
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Property Manager Laurel House
Syringa Property Management
07.2023 - 02.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
Property Manager Laurel House & Red Hill Lofts
Blueline Property Management
02.2022 - 06.2023
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Administered operations to handle needs of more than 80 tenants across 2 property units.
Property Manager Pathways, Clifton and Creek Vista
Cardinal Capital Management
08.2016 - 03.2022
- Managed three properties, Creek Vista senior project based, Clifton Townhomes tax credit/section 8 and Pathways Village tax credit property for chronically homeless families and individuals.
- Maintained positive landlord-tenant relationships with clear communication, prompt resolutions and clear boundaries.
- Verified all income, assets and background checks according to Property, housing and state requirements.
- Worked with many outside partners to ensure safety and resources for residents.
Family Support Specialist
Homewardbound Gj
09.2008 - 08.2016
- Through a HUD grant, assisted 12 families in finding and maintaining a home for two years with rental assistance.
- Worked with landlords to ensure timely payment of rent, monthly inspections for quality upkeep of property and any resolution between landlord and tenant.
- Conducted weekly intensive home visits to assess what issues, needs or barriers families were facing in order to find resolutions.
- Maintained detailed case notes written and in HMIS.
- Yearly budgeting and quarterly updates on monies spent with CHAFA and Coalition for the Homeless in Denver
Office Administrator
Nabors Oil Tools
07.2005 - 01.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Overseen four offices - Fort Lupton CO, New Castle CO, Roosevelt Utah and Rock Springs WY.
Education
No Degree - Sociology
Mesa State University
Grand Junction, CO05.2026
Skills
- Payment Collection
- Customer service-focused
- Verbal and written communication
- Team Leadership
- Managing Operations and Efficiency
- Documentation And Reporting
- Negotiation and Conflict Resolution
- Scheduling and Coordinating
- Professional and Courteous
- Property Management
Certification
- Certified Tax Credit Specialist.
- HMIS certified.
- HUD and Inspections certified
Timeline
Property Manager Laurel House
Syringa Property Management
07.2023 - 02.2024
Property Manager Laurel House & Red Hill Lofts
Blueline Property Management
02.2022 - 06.2023
Property Manager Pathways, Clifton and Creek Vista
Cardinal Capital Management
08.2016 - 03.2022
Family Support Specialist
Homewardbound Gj
09.2008 - 08.2016
Office Administrator
Nabors Oil Tools
07.2005 - 01.2009
No Degree - Sociology
Mesa State University
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