Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hi, I’m
Tracey Briscoe
Hampton,VA
Summary
Overview
15
years of professional experience
Work History
One Hour Heating & AC
Administrative/Staff Accountant
01.2021 - Current
Job overview
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Completed payroll accurately and timely to meet employee expectations.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
LIFT Fitness Foundation
Program Coordinator/ Administrator
04.2019 - 11.2020
Job overview
- Recruited, on boarded and trained 50+ volunteers on upcoming programming
- Monitored programming trends to keep content relevant and up-to-date.
- Maintained personnel records and updated internal databases to support document management.
- Recommended new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs
- Developed marketing campaigns to promote a healthy lifestyle or participation in fitness or wellness programs
Jim White Fitness & Nutrition Studios
Manager/ Program Coordinator
08.2015 - 11.2020
Job overview
- Maintained quarterly company reports for management meetings
- Developed internship program that successfully integrating interns into the company culture while providing supervision and guidance to meet unique institutional requirements
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved marketing to attract new customers and promote business.
Olive Garden
ToGo Specialist/ Host
03.2012 - 03.2016
Job overview
- Maintained dining ambiance with an enthusiastic attitude
- Greeted guests as they enter a venue and helped them to find their seats
- Seen to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages
- Circulated the room with trays of appetizers and beverages
- Directed guests to necessary services and features
- Assisted with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets
- Supported other staff to ensure guest satisfaction; adhered to safety and quality regulations.
Mediation Center of Hampton Roads
Intern/Assistant
12.2013 - 06.2014
Job overview
- Observed mediations and helped develop legal agreements
- Facilitated conflict resolution and co-parenting classes
- Created monthly company newsletters; maintained documentation, and communication with past and present clients.
Food Service, Walt Disney World
Intern
09.2011 - 01.2012
Job overview
- Provided excellent guest services and communication with guests and team members
- Received and filled orders; prepared/ assembled food items in a kitchen area
- Bussed tables and helped maintain a clean area and facilities
- Helped to present the menus, daily specials, drinks etc
- Respected the health and safety rules in force at the establishment
- Built transferable skills such as problem solving, teamwork, guest service, and effective communication
- Worked quickly and efficiently while exhibiting exceptional service standards resulting in meaningful interactions with our guests
- Performed up-selling and Cross-Selling effectively to enhance the customer experience and departmental targets
- Complied with all relevant legislation governing hygiene, fire, health & safety at work and adhered to rules, regulations & policies.
AMC Theaters
Cashier-Film Crew
08.2009 - 08.2011
Job overview
- Provided administrative support for staff and clients while coordinating office operations in compliance to company policy
- Supervised and trained incoming staff, interns and volunteers to ensure top performance
- Operated computerized cash registers and involved in customer-service responsibilities
- Greeted customers, answered questions about show times and company policies, printed tickets, and directed guests to the appropriate theaters
- Maintained a safe and accessible facility for all guests and associates
- Explained the best possible value by informing and suggesting our products and experiences.
Education
Bryant & Stratton CollegeVirginia Beach, VA
Bachelor of Science from Criminal Justice
University Overview
Skills
- Microsoft Office Suite
- Team leadership
- Project management
- Conflict resolution
- Workflow optimization
- Talent management
- Staff Recruiting & On-Boarding
- General ledger accounting
References
References
Reference will be furnished upon requestTimeline
Administrative/Staff Accountant
One Hour Heating & AC
01.2021 - Current
Program Coordinator/ Administrator
LIFT Fitness Foundation
04.2019 - 11.2020
Manager/ Program Coordinator
Jim White Fitness & Nutrition Studios
08.2015 - 11.2020
Intern/Assistant
Mediation Center of Hampton Roads
12.2013 - 06.2014
ToGo Specialist/ Host
Olive Garden
03.2012 - 03.2016
Intern
Food Service, Walt Disney World
09.2011 - 01.2012
Cashier-Film Crew
AMC Theaters
08.2009 - 08.2011
Bryant & Stratton College
Bachelor of Science from Criminal Justice
Similar Profiles
Edwina TinitaliEdwina Tinitali
Office Coordinator at Fox Plumbing & Heating/Mercurio's Heating & ACOffice Coordinator at Fox Plumbing & Heating/Mercurio's Heating & AC
Mario TorresMario Torres
HVAC Installer at youngbergs One Hour HeatingHVAC Installer at youngbergs One Hour Heating
Leah RumleyLeah Rumley
HVAC Technician at One Hour Heating & Air ConditioningHVAC Technician at One Hour Heating & Air Conditioning