Tracey Brough
Eugene,OR
Summary
Driven procurement specialist with a proven track record at University Of Oregon Housing, adept in Purchase Order Management and Relationship Building. Excelled in reducing procurement costs through strategic sourcing and fostering a culture of continuous improvement. Skilled in mentoring staff and enhancing vendor relations, ensuring operational excellence and cost efficiency.
Overview
30
30
years of professional experience
Work History
Buyer 3
University Of Oregon Housing
08.2003 - Current
- Collaborate with internal departments to better understand needs and determine purchasing requirements.
- Maintain key item stock levels and issue or expedite purchase orders.
- Ensure timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Lead team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department and internal customers.
- Manage and maintain purchase orders, receiving documentation and invoices.
- Reduce procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Maintain complete documentation and records of all purchasing activities.
- Lead/Oversee monthly Inventory physical count and reconciliation.
- Manage day-to-day operations of the Housing Purchasing and Warehouse Operations
- Annual Residence Life Staff Custodian Procurement Card Training
Customer Service Rep
Custom Craftworks
09.1999 - 08.2003
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed warranty and product returns efficiently
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Store Manager
Payless Shoe Source
05.1994 - 09.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
High School Diploma -
Springfield High School
Springfield, OR06.1992
Skills
- Purchase Order Management
- Relationship Building
- Multi-tasking strength
- Materials sourcing
- Stock management
- Staff Training
- Purchasing strategies
Timeline
Buyer 3
University Of Oregon Housing
08.2003 - Current
Customer Service Rep
Custom Craftworks
09.1999 - 08.2003
Store Manager
Payless Shoe Source
05.1994 - 09.1999
High School Diploma -
Springfield High School
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