Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey Brown

South Boston,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Senior Record Retrieval Specialist

ISG
05.2023 - Current
  • Contact provider/insurance offices to request copies of medical records.
  • Identify and coordinate the method for record retrieval with provider/insurance offices.
  • Maintain professional and frequent contact with provider offices throughout the record retrieval process.
  • Provide accurate and timely updates on the record retrieval status to clients.
  • Input data into computer programs and filing systems.
  • Data Entry of new physical and computer-based files.
  • Adhere to all facility, company and legal guidelines.
  • Obtain patient releases for dissemination of information.
  • Interact and communicate easily with department personnel and public.
  • Prepare mailings of information and documentation using UPS for expedited delivery.
  • Invoicing of all records received.

Medical Records Director

Berry Hill Health
02.2017 - 03.2023
  • Managed well-organized system of closed and open medical records with ready availability to interdisciplinary personnel.
  • Reviewed discharges and other records on nursing units for compliance with procedures.
  • Maintained record of authorized information taken from charts.
  • Facilitated ongoing record review and reported results to quality improvement committee.
  • Collected, checked and filed resident charts and personnel records.
  • Returned incomplete records and charts to appropriate personnel for correction.
  • Established and upheld procedures for medical records collection, coding and filing.
  • Supported medical staff research and administrative planning by maintaining current data collection systems.
  • Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.

Release of Information Specialist

Ciox/Datavant
01.2020 - 01.2023
  • Participated in department, unit and hospital educational programs to maintain skill and competency levels.
  • Scanned charts after patient discharge to make charts available to requesters.
  • Conducted quality screenings on incoming PHI to protect patient data.
  • Prepared and processed rejections letters to requesters to facilitate recordkeeping.
  • Used patient identifiers in electronic master patient index and applied controls to identify patient.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Leveraged computer software and technology to locate patient records.
  • Identified protected health information to safeguard and protect patient privacy.
  • Performed quality checks to drive accuracy of release, confidentiality and invoicing.
  • Reviewed requester information to obtain patient data from electronic, off-site or physical records in compliance with HIPAA guidelines.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Pulled patient records and transferred information to appropriate parties.
  • Released information to persons or agencies according to regulations.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Maintained positive working relationship with fellow staff and management.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Located and retrieved files, assisting public with general information.

Education

Certificate - Medical Office Administration/Billing And Coding

Performance Training Institute
Online
12.2013

Skills

  • Word Processing Software
  • Standard Classification Systems
  • Government Forms
  • Information Sourcing
  • Interpersonal Communication
  • Information Analysis
  • Epic Systems
  • Patient Data Coding
  • Office Health Records Preparation
  • Attention to Detail
  • Problem-Solving
  • Medical History Recording
  • Medical Billing Processing
  • Data Entry
  • Time Management
  • Verbal and Written Communication
  • Patient Medical Records Maintenance
  • Clerical Functions
  • Medical Release of Information ROI
  • Electronic Health Record Applications
  • Records Scanning
  • Patient Rights
  • Patient Health Information Access
  • Protected Health Information
  • Patient Admission Documents Processing
  • Electronic Filing System Organization
  • Patient Information Verification
  • Records Review
  • EMR Systems
  • ICD-9 Coding
  • ICD-10 Coding
  • Discharge Documentation
  • Medical Terminology
  • Doctor Communication
  • Invoicing

Timeline

Senior Record Retrieval Specialist

ISG
05.2023 - Current

Release of Information Specialist

Ciox/Datavant
01.2020 - 01.2023

Medical Records Director

Berry Hill Health
02.2017 - 03.2023

Certificate - Medical Office Administration/Billing And Coding

Performance Training Institute

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Tracey Brown