Tracey Bywaters
Lincolnton,NC
Overview
19
19
years of professional experience
Work History
RCM Operations Trainer
Amedisys Home Health
Baton ROuge, LA
02.2011 - Current
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Monitored progress of each individual trainee during the onboarding period to ensure they are meeting expectations.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
- Trained verification and authorization coordinators across multiple business units using electronic databases or manual filing systems.
- Monitored daily workflow queues within the department ensuring all tasks are completed accurately and timely.
- Participated in meetings with staff members from other departments such as billing and coding teams to provide clarification on policies related to authorizations.
Admissions Coordinator
Amedisys Home Care
Baton Rouge, LA
04.2009 - 02.2011
- Requested and maintained authorization requests according to established criteria.
- Coordinated communication between departments regarding authorization procedures.
- Processed incoming authorization requests and updated customer accounts accordingly.
- Analyzed data from various sources to ensure accuracy of authorizations.
Business Office Specilist
Amedisys Home Health
Gastonia, NC
04.2006 - 04.2009
- Assisted organizational efforts by filing, entering data and answering phones.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Maintained positive working relationship with fellow staff and management.
Skills
- Train-the-trainer
- Course planning
- Planning and coordination
- Public speaking
- Materials preparation
- Subject matter expertise
- Curriculum creation
- Training material updates
Timeline
RCM Operations Trainer
Amedisys Home Health
02.2011 - Current
Admissions Coordinator
Amedisys Home Care
04.2009 - 02.2011
Business Office Specilist
Amedisys Home Health
04.2006 - 04.2009
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