Hi, I’m
Tracey Calvert
Savannah,GA
Summary
Accomplished entrepreneur with a proven track record in customer service and business management, demonstrating exceptional skills in marketing and relationship building. Skilled in delivering excellent service, resolving customer concerns efficiently, and thriving in a dynamic, fast-paced environment. Seeking a position as a corporate flight attendant, I am committed to delivering an exceptional passenger experience by combining outstanding hospitality with meticulous attention to detail.
Overview
22
years of professional experience
Work History
Self-employeed
Network Marketing Professional
06.2018 - Current
Job overview
- Optimized lead generation processes to expand the company''s customer base significantly.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Trained new employees on customer service, money handling and organizing strategies.
- Increased team productivity by implementing efficient network marketing strategies.
- Delivered engaging presentations at industry conferences, showcasing the company''s products and services effectively.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Self-employeed
Owner/Operator
01.2009 - 01.2022
Job overview
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Self-employeed
Restaurant Owner
01.2003 - 12.2008
Job overview
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and employees.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
- Motivated staff to perform at peak efficiency and quality.
Education
Bryan CollegeDayton, TN
High School Diploma
06.1987
University Overview
- Honor Roll 1984-1987
- 3.4 GPA
- Elected Captain of Basketball/Cheerleading
- Thesis: The Study of Adolescence Psychology
Skills
- Attention to Detail
- Data-driven decision-making
- Social Media Marketing
- Brand Promotion
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Relationship Building
- Professionalism
- Time management abilities
- Adaptability
- Reliability
- Multitasking
Timeline
Network Marketing Professional
Self-employeed
06.2018 - Current
Owner/Operator
Self-employeed
01.2009 - 01.2022
Restaurant Owner
Self-employeed
01.2003 - 12.2008
Bryan College
High School Diploma
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