TRACEY CASON

• Supervised cash handling and ensured accuracy in transactions across multiple registers.
• Trained and mentored junior cashiers on customer service protocols and operational procedures.
• Implemented process improvements to enhance checkout efficiency and reduce wait times.
• Monitored daily cash flow, identifying discrepancies and resolving issues promptly.

Assistant Credit Manager

• Supported business development initiatives through market research and competitive analysis.
• Assisted in identifying potential partnerships to enhance company growth opportunities.
• Contributed to the development of promotional materials for outreach efforts.
• Organized and maintained documentation related to business development activities.
• Optimized sales processes to improve conversion rates and boost overall profits.

• Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
• Coordinated communication between departments, enhancing collaboration and service delivery.
• Assisted in maintaining office supplies inventory, supporting efficient workplace functionality.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Conducted daily maintenance of reception area, promoting a welcoming environment for guests.
• Supported administrative tasks such as data entry and report preparation to streamline workflows.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Answered central telephone system and directed calls accordingly.