Tracey Cassidy
Nashua,NH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook Manager
Town Of Billerica
Billerica, MA
03.2014 - Current
- Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
- Maintained accurate inventory of all food items; ordered supplies as needed.
- Planned menus and estimated food requirements according to budget restrictions.
- Developed new recipes to maintain customer interest and satisfaction.
- Monitored quality of dishes at every stage of preparation and presentation.
- Coordinated with other kitchen personnel to ensure proper functioning of the kitchen operations.
- Scheduled shifts for kitchen personnel based on forecasted volume levels.
- Managed payroll records for all kitchen staff including hours worked, wages paid.
- Trained new employees on proper cooking techniques, equipment use, recipe adherence.
- Organized special events such as banquets or catering services in accordance with customer requests.
- Implemented cost-saving measures while maintaining high quality standards.
- Adapted menu items to meet dietary restrictions or allergies upon request from customers.
- Prepared daily reports summarizing total sales figures for management review.
- Provided leadership by setting goals for kitchen staff and monitoring progress towards those goals.
- Maintained cleanliness throughout entire work area including floors, walls, counters, shelves.
- Identified potential problems within the kitchen environment and took corrective action when necessary.
- Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
- Ordered food supplies every week to restock inventory, remaining aware of budgets.
- Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
- Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
- Employed training and motivational techniques to keep atmosphere constructive for employees.
- Directed preparation, delivery and service of catering and special meal requests.
- Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved problems or concerns to satisfaction of involved parties.
- Assisted staff by serving food and beverages or bussing tables.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
Education
High School Diploma -
North Cambridge Catholic
Cambridge06-1989
Skills
- Kitchen Management
- Culinary techniques
- Sanitation Standards
- Food Safety
- Food Safety Regulations
- Training and mentoring
- Menu Planning
- Cleaning and sanitation
- Kitchen Operations
- Event Coordination
- Employee Supervision
- Money Handling
- Strategic Planning
- Staff Supervision
- Time management abilities
- Teamwork and Collaboration
- Safe Food Handling
- ServSafe Food Manager
- Managing Deliveries
- Operations Management
- Customer Service
Certification
- Servsafe Certified
- level 4 Certified SNA
Timeline
Cook Manager
Town Of Billerica
03.2014 - Current
High School Diploma -
North Cambridge Catholic
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