Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Chab

Summary

Creative Business Owner with exceptional background in entrepreneurial experience. Proven leader with engaging demeanor and success working in most demanding environments. Self starter who's incredibly determined to contribute to a company's success.

Overview

9
9
years of professional experience

Work History

Business Owner

Maisonique
01.2021 - Current
  • Sourced and curated rare vintage furniture and housewares.
  • Produced eye catching content for every drop of new product, through photography, interior styling, and graphic design.
  • Created stories and trends through highly sought after vintage.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Designed and implemented social media strategies to align with business goals.
  • Developed relationships with influencers to grow reach of company and create wider visibility.
  • Custom sourced merchandise for specific customers including Danielle Bernstein, Nate Berkus, Jeremiah Brent, Arvin Olano, Sarah Sherman Samuel, and Sarah Weichel.

Visual Manager

H&M Hennes & Mauritz
08.2014 - 09.2020
  • Styled mannequins to the high standards outlined by H&M, Sweden.
  • Designed appealing merchandise windows and displays to attract customers to the store, increasing foot traffic.
  • Coordinated with merchandising department and store manager to support product allocation.
  • Increased visual impact and sales through optimal arrangement of product, mannequins, fixtures, walls and tables.
  • Opened many new locations as visual lead, ensuring 100% finish.
  • Organized and executed all in store marketing across 5 locations.
  • Oversaw sales advisors and was the liaison between the visual team and department managers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Bachelor of Arts - Printmaking

University of Minnesota - Twin Cities
Minneapolis, MN
05.2008

Skills

  • Project Management
  • Strategic Planning
  • Customer Service
  • Quality Assurance
  • Driven and Determined
  • Attention to Detail
  • Content Development
  • Community Engagement
  • Content Creation
  • Excellent Multitasking

Timeline

Business Owner

Maisonique
01.2021 - Current

Visual Manager

H&M Hennes & Mauritz
08.2014 - 09.2020

Bachelor of Arts - Printmaking

University of Minnesota - Twin Cities

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Tracey Chab