Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tracey Cole

DeSoto,TX

Summary

  • Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of inmate programs and protocols.
  • Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
  • Observant Correctional Officer with over 20 years of experience keeping order and avoiding dangerous situations within jails or prisons.
  • Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
  • Organized correctional officers with training and experience to coordinate and direct operations.
  • Offers skills in decision-making and problem-solving combined with expert knowledge of field, integrity and attention to detail.

Overview

21
21
years of professional experience

Work History

Senior Officer Specialist

Bureau Of Prisons
Seagoville, Texas
06.1998 - 04.2015
  • Maintained clear and open communications with facility areas to support safe operations.
  • Detected potential threats and quickly defused conflicts.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Inspected cells and conducted random searches of common areas.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.

Correctional Lieutenant (Temporary

Bureau of Prisons
Seagoville, Texas
06.2013 - 08.2013
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Supervised and made cell assignments.
  • Settled disputes between inmates.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Inspected locks, window bars, doors and security systems to support escape prevention.
  • Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
  • Conducted fire, safety and sanitation inspections.
  • Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
  • Assigned inmates to open and appropriate housing units.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Maintained order in building and on grounds of prison.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Communicated information regarding security, safety and operations through chain of command.
  • Prepared written reports concerning inmate's misconduct.
  • Implemented defensive tactics and physical restraints to maintain safety and security of correctional facility.

Correctional Officer

Texas Department Of Criminal Justice
Hutchins, Texas
06.1995 - 06.1998
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Detected potential threats and quickly defused conflicts.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.

Home Health Aide

Brady Hospital
Brady, Texas
03.1994 - 05.1995
  • Assisted clients with bathing, dressing and incontinence care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Improved patient outlook and daily living through compassionate care.
  • Managed patient transportation and appointment scheduling.
  • Documented care provided and submitted notes to supervisor.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Tracked and reported clients' progress based on observations and conversations.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Directed patients in prescribed exercises or in use of braces or artificial limbs.
  • Checked patients' pulse, temperature and respiration.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Documented patient status and reported changes in care needs.

Education

Associate of Science - Applied Psychology

San Angelo State University
San Angelo, TX

Some College (No Degree) - Correctional Officer

Central Texas College
Killeen, TX

Some College (No Degree) -

Mountain View
Dallas, TX

Skills

  • Facility Security
  • Non-violent intervention
  • Crisis Management
  • Evidence Preservation
  • Prisoner Transport
  • Surveillance
  • Emergency Response
  • Contraband Seizure
  • Observation
  • Occupational hazards and safety precautions
  • Booking procedures
  • Staff Management
  • Emergency Management
  • Relationship building and management
  • Armory and key control
  • Behavioral disorders familiarity
  • Weapons training
  • Central and pod control
  • Visitation guidelines understanding
  • Inmate rights
  • Security Procedures
  • Excellent problem solver
  • Restraint Techniques
  • Inmate behavior modification tactics
  • Safety
  • Trained in defensive tactics
  • First aid and CPR certified

Accomplishments

  • Correctional Officer Of the Month
  • Sustains Superior Performance Review
  • Team Work Award

Timeline

Correctional Lieutenant (Temporary

Bureau of Prisons
06.2013 - 08.2013

Senior Officer Specialist

Bureau Of Prisons
06.1998 - 04.2015

Correctional Officer

Texas Department Of Criminal Justice
06.1995 - 06.1998

Home Health Aide

Brady Hospital
03.1994 - 05.1995

Associate of Science - Applied Psychology

San Angelo State University

Some College (No Degree) - Correctional Officer

Central Texas College

Some College (No Degree) -

Mountain View

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Tracey Cole