Tracey Dailey
Cookeville,TN
Summary
To function as a Registered Nurse to the best of my ability and to secure a position in Healthcare Operations and/or Business Development.
Overview
28
28
years of professional experience
Work History
Clinical Nurse Liaison
Hospice of Tennessee
08.2020 - Current
- Facilitated patient admissions and discharges, ensuring seamless transitions in care.
- Educated families on hospice services, fostering understanding and support for end-of-life decisions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to patient needs.
- Assessed patient conditions and provided clinical recommendations to enhance care quality and comfort.
- Advocated for patients'' preferences while collaborating with treatment teams when determining appropriate levels of continued care.
Patient Advocate Clinical Liaison
Intrepid USA Home Health
03.2019 - Current
- Responsible for the smooth transition of patients to Intrepid Home Healthcare
- Responsible for maintaining professional relationships with referral sources
- Responsible for the monthly and yearly growth of Intrepid USA, Cookeville
- Responsible for education of referral sources and patients of the regulations as well as the benefits of Intrepid Home Healthcare
- Budgeting
- Assists with staffing of the agency
- Responsible for education of employees with documentation and regulations of the COPs of Home Healthcare
Clinical Liaison
Avalon Hospice
08.2015 - 08.2018
- Responsible for the smooth transition of patients to Hospice.
- Responsible for maintaining professional relationships with referral sources
- Responsible for 164% growth for Q3 2018
- Responsible for education of referral sources and patients of the regulations as well as the benefits of Hospice.
- Served as an active member of numerous committees in the communities
Director of Operations
Avalon Hospice
03.2013 - 08.2015
- Responsible for maintaining year over year growth
- Responsible for day to day operations of the hospice agency
- Responsible for the compliance and staffing of the agency
Director of Operations
Amedisys Home Health
08.2012 - 02.2013
- Analyzed financials and managed episodic and commercial payers. Responsible for day to day agency operations. Provided clinical support and patient care under state and federal guidelines. Supervised staff and provided leadership.
- Doubled census and achieved 100% compliance in staffing model and productivity. Focused on exceptional patient care and hands on leadership. Trained, oriented and educated new medical staff members.
- Utilization Review, Chart Review, Case Management and On Call Phone Triage
Regional Administrator
LHC Healthcare
02.2010 - 01.2012
- Oversight of all areas of daily operations in 5 offices in East Tn. On Call Phone Triage. Case Management and Chart Review. Responsible for Utilization Review
- With a reduction in work force while with this company my job was changed to Administrator of one office where I was responsible for all daily operations to include: Staff training, Marketing efforts, Financial Reports, and ensuring that patient care was priority and met and exceeded standards set
RN Traveling Administrator
Caris HealthCare
02.2008 - 01.2010
- Assist in the oversight of daily operations in multiple offices to include: Financials, Growth, Commitment to Caris Promise’s, employee retention and customer service
- Responsible for On Call Phone Triage, Case Management, and Utilization Review
- Assisted in the opening of Lenoir City office
- Assisted in the interviewing and training of RNS and PCC for Johnson City.
- Assisted in the process of organizing ADRS
RN Administrator
CareAll Homecare Services
01.2007 - 01.2008
- Liaison between board of directors and staff
- Compliance with all state and Federal regulations
- Staffing and management of two offices purchased 2005
- Planning and budgeting for provision of patient services, monitor budgeting, accounting, and payroll
- Insured that billing was completed accurately and submitted in a timely manner
- Implemented policies and procedures
- Increased revenue by year to date by $100,000.00
- Expanded growth
RN Director
Intrepid Homecare Services
01.2006 - 01.2007
- Supervision of all staff members
- Expanded growth
- Compliance with all state and federal regulations
- Liaison between staff and administration
- Insured that billing was completed accurately and submitted in a timely manner
- Planning and budgeting for provision of patient services, monitor budgeting, accounting, and payroll
- Responsible for all marketing and company advertisement
RN Administrator
CareAll Homecare Services
01.2004 - 01.2006
- Liaison between board of directors and staff
- Compliance with all state and Federal regulations
- Staffing and management of thirteen offices
- Opened five new offices in the past 2 years
- Planning and budgeting for provision of patient services, monitor budgeting, accounting, and payroll
- Insured that billing was completed accurately and submitted in a timely manner
- Implemented policies and procedures
- Instituted inventory controls for medical/office supplies greater than 40,000.00
- Increased revenue for the company by 17% in the first year
- Expanded growth as evidenced by doubling of patient census agency wide
- Supervision of approximately 140+ staff members
Case Manager, RN
CareAll Homecare Services, a division of VIP University
01.2001 - 01.2004
- Provided skilled nursing care as outlined in the nursing care plan per agencies policies and procedures
- Provided supervision Home Health Aides and Licensed Practical Nurses
- Evaluated the effectiveness of the nursing services to the individual and family. Case Manager for 100 patients.
- Provided orientation and training as needed for staff
- Planned, implemented and evaluated the nursing care plan for each patient
- Responsible for Utilization Review of all patients
Licensed Practical Nurse
CareAll Homecare Services, a division of University Home Health
01.1998 - 01.2001
- Participated in the planning and coordination of total patient care in conjunction with the RN and the Physician’s orders
- Accurately reports and records the patient’s condition and care, including signs and symptoms which may be indicative of change
Education
Associate of Science - Nursing
Jackson State Community College
Jackson, TN01.2001
Licensed Practical Nurse - undefined
Tennessee Technological
Paris, TN01.1995
Skills
- Self-motivated with the ability to easily inspire others
- Quality leader/multi-tasked
- Strong Speaker
- Flexible and cooperative in fulfilling role obligations
- Can adapt and work efficiently in any environment
- Specialty training in wound care and wound vacs
Accomplishments
2023 President’s Circle
2024 President’s Circle
Timeline
Clinical Nurse Liaison
Hospice of Tennessee
08.2020 - Current
Patient Advocate Clinical Liaison
Intrepid USA Home Health
03.2019 - Current
Clinical Liaison
Avalon Hospice
08.2015 - 08.2018
Director of Operations
Avalon Hospice
03.2013 - 08.2015
Director of Operations
Amedisys Home Health
08.2012 - 02.2013
Regional Administrator
LHC Healthcare
02.2010 - 01.2012
RN Traveling Administrator
Caris HealthCare
02.2008 - 01.2010
RN Administrator
CareAll Homecare Services
01.2007 - 01.2008
RN Director
Intrepid Homecare Services
01.2006 - 01.2007
RN Administrator
CareAll Homecare Services
01.2004 - 01.2006
Case Manager, RN
CareAll Homecare Services, a division of VIP University
01.2001 - 01.2004
Licensed Practical Nurse
CareAll Homecare Services, a division of University Home Health
01.1998 - 01.2001
Associate of Science - Nursing
Jackson State Community College
Licensed Practical Nurse - undefined
Tennessee Technological