Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Tracey DeLong

Summary

Highly dependable and detail-oriented intrapreneur with strong work ethic and dedication to achieving goals. Skilled at proofreading, copy editing, and content editing that contributes to creating consistent, high-quality, innovative products reflective of a company's brand and personality. Adapts to various environments and works effectively with cross-functional teams to ensure operational and service excellence.

Overview

11
11
years of professional experience

Work History

Education Video Production Coordinator

MOSSA
08.2023 - Current
  • Oversee procedures across all filming sessions to ensure video production consistency that optimizes footage
  • Collaborate with Operations Manager to enhance operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Design illustrated scripts that serve as the creative blueprint for education videos that adhere to the Education Video Style Guide
  • Review scripts written by the VP of Programming & Training and Communications Specialist for technical accuracy and brand consistency.
  • Developed, implemented, and evolved an education video production process that reduced production time from 3-4 months to 3-4 weeks.

Program Development Support

MOSSA
10.2015 - Current
  • Co-create new workouts in a team environment on a quarterly basis for four fitness programs.
  • Direct sound design to achieve desired physical and emotional outcomes.
  • Act as Music Mapping Team Leader, mentoring new mappers and resolving challenges.
  • Demonstrate a high level of initiative and creativity through creating program notes that reflect the developer's key movement and training objectives.
  • Identified issues, analyzed information and provided solutions to problems.
  • Update and upgrade the Program Notes Style Guide to maintain maximum brand consistency.
  • Pay attention to detail while quarterly proofing program notes for 12 programs for maximum accuracy, consistency, and quality.
  • Use attention to detail to increase proofing accuracy to where zero errors are consistently found in the final proofing stage.
  • Saved two weeks of productivity by reducing proofing process from six to three stages.

Filming Production Support

MOSSA
01.2015 - Current
  • Monitor presenters' verbal and visual performance to ensure product standards are delivered according to brand architecture.
  • Work cohesively in a high-pressure, team setting, providing guidance while creating a dynamic filming experience.
  • Record filming details to support a seamless post-production process.
  • Provide dress rehearsal feedback through strong communication skills and in-depth knowledge of the brands.

Social Media Content Creator

MOSSA
08.2022 - 08.2023
  • Played instrumental role in creative planning and review sessions, working with the VP of Business Development to elevate quality of content and designs.
  • Researched and crafted compelling copy to drive user interest and interaction and enhance brand awareness.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers' consumption.
  • Increased audience engagement through the development of tailored quarterly social media-based workout challenges.

Assessment Coordinator

MOSSA
05.2013 - 08.2020
  • Managed team of 15 assessors by developing efficient and productive day-to-day operations.
  • Evaluated and implemented new assessment processes for validity and reliability, ensuring alignment with company goals.
  • Supported instructor success by providing comprehensive feedback on assessment objectives and requirements.
  • Resolved problems, improved operations, and provided exceptional service.

Education

Bachelor of Arts - Spanish

Skidmore College
Saratoga Springs, NY
05.1998

Skills

  • Proficient in MS Office and Adobe Acrobat
  • Basic knowledge of Adobe InDesign and Adobe Illustrator
  • Intrapraneurial
  • Adaptability
  • Patience and Focus
  • Values consistency
  • Advanced grammar and punctuation knowledge
  • Interpersonal and written communication
  • Goal setting
  • Positivity

Languages

Spanish
Full Professional

Timeline

Education Video Production Coordinator

MOSSA
08.2023 - Current

Social Media Content Creator

MOSSA
08.2022 - 08.2023

Program Development Support

MOSSA
10.2015 - Current

Filming Production Support

MOSSA
01.2015 - Current

Assessment Coordinator

MOSSA
05.2013 - 08.2020

Bachelor of Arts - Spanish

Skidmore College

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Tracey DeLong