Tracey Dinsmore
Owensboro,KY
Summary
Dynamic Patient Registration Specialist with proven expertise at Premier Medical Group in optimizing patient access through meticulous insurance verification and data entry. Recognized for strong organizational skills and effective communication, enhancing patient relations and streamlining registration processes. Committed to maintaining HIPAA compliance while ensuring accurate electronic health records.
Overview
22
22
years of professional experience
Work History
Patient Registration Specialist
Premier Medical Group
03.2025 - 12.2025
- Assisted patients with registration processes, ensuring accurate data entry and compliance with protocols.
- Managed patient information using electronic health record systems to maintain up-to-date records.
- Verified insurance details, coordinating with providers to facilitate seamless patient access to services.
- Responded to patient inquiries regarding registration procedures and documentation requirements.
Scheduling Specialist
Owensboro Health Medical Group Cardiology
02.2020 - 12.2022
- Coordinated patient scheduling to optimize appointment availability and reduce wait times.
- Managed electronic health records to ensure accuracy and compliance with healthcare regulations.
- Communicated effectively with medical staff and patients to facilitate smooth scheduling processes.
- Analyzed scheduling patterns to identify areas for improved efficiency in patient flow.
- Collaborated with multidisciplinary teams to align scheduling needs with departmental goals.
- Acted as first point of contact and set appointments for prospective clients.
- Called customers to coordinate schedules and set appointments.
- Documented calls and appointments using Software.
- Answered phone calls and answered questions from potential customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
Administrative Assistant
Owensboro Health Case Management
03.2016 - 02.2020
- Managed scheduling and coordination of meetings for case management team.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Provided administrative support by preparing documents and reports for case reviews.
- Facilitated communication between healthcare providers and patients to ensure timely information flow.
Dental Assistant and Patient Registration
Kelley Dental
03.2004 - 05.2019
- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Managed dental instruments and equipment, maintaining a sterile environment.
- Educated patients on oral hygiene practices and post-treatment care.
- Scheduled appointments and maintained accurate patient records in digital systems.
- Trained new staff on office protocols and best practices for patient care.
- Implemented inventory management system for dental supplies, reducing waste.
- Supported insurance claims processing, improving reimbursement timelines for treatments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Education
High School Diploma - General And Business
Apollo High School
Owensboro, KY05.1982
Skills
- HIPAA compliance
- Strong organization
- Patient scheduling
- Insurance verification
- Data entry
- Appointment scheduling
- Patient relations
- Eligibility determination
- Electronic recordkeeping
- Payment collection
- Transfer coordination
- Strong interpersonal skills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Electronic health records
Timeline
Patient Registration Specialist
Premier Medical Group
03.2025 - 12.2025
Scheduling Specialist
Owensboro Health Medical Group Cardiology
02.2020 - 12.2022
Administrative Assistant
Owensboro Health Case Management
03.2016 - 02.2020
Dental Assistant and Patient Registration
Kelley Dental
03.2004 - 05.2019
High School Diploma - General And Business
Apollo High School