Tracey Doyle
Manchester,CT
Summary
Experienced administrative professional with a methodical and well-coordinated approach. Skilled in recruitment strategies and comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.
Overview
23
23
years of professional experience
Work History
Office Assistant
TGM Copiers
Manchester, CT
05.2023 - Current
- Provided administrative support to the President and Vice President.
- Ensured prompt and accurate dispatching of service calls.
- Handled the reception and distribution of all incoming internal correspondence
- Provided prompt and professional responses to customer inquiries via email
- Maintained efficient filing system and performed accurate data input
- Renewed upcoming rental and service contracts.
- Wrote quotes to facilitate copier/printer purchases for new customers
- Processed all payment transactions efficiently and accurately.
- Scanned, printed, and faxed necessary documents.
- Maintained cleanliness of office environment
Personal Caregiver
My Mother
Andover, CT
03.2021 - 10.2023
- Provided excellent care to my ailing mother as her primary caregiver, prioritizing her well-being and comfort.
- Effectively adapted to my mother's needs by employing patience and empathy
- Scheduled and managed doctor appointments along with medication administration
- Coordinated all Hospice visits
Administrative Assistant/Regional Recruiter
Aflac Capitol Region
Glastonbury, CT
08.2016 - 03.2021
- Managed all aspects of the recruiting process and provided support to 8 District Sales Coordinators and 1 Regional Manager
- Managed and maintained reports on testing and regional goals.
- Facilitated all procedures related to onboarding and licensing of new agents in the Region.
- Directed candidate sourcing through various platforms including Indeed, Monster, and Orange Wing
- Modified interview process to adapt to Covid-19 circumstances
- Managed daily influx of high volume applicants
- Managed internship programs through orientation and on-boarding assistance
- Coordinated job fair events
- Ensured the accuracy and efficiency of the applicates tracking system
- Scheduled all in-person and Zoom interviews
- Facilitated coordination of off-site meetings
- Managed procurement of office supplies and brochures for regional agents
Spa Manager
Body Secrets Day Spa & Hair Salon
South Windsor, CT
09.2001 - 03.2021
- Provided exceptional customer service through personal contact with guests before, during and after their visit to the spa.
- Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
- Organized and oversaw Spa Party events
- Managed weekly payroll submissions
- Facilitates regular staff meetings to foster effective communication and teamwork.
- Enhanced staff skills through effective scheduling of product training sessions.
- Optimized product tracking and implemented efficient reordering system
- Conducted interviews and made hiring decisions for new employees.
- Ensured accurate and up-to-date client database records
- Sold various products, services, and memberships
- Oversaw key responsibilities, guaranteeing proper lockup and opening procedures.
- Created menus of treatments and packages that were attractive to customers.
Education
Associate of Arts - Business Administration
Manchester Community College
Manchester, CT05-1994
High School Diploma -
RHAM Sr High School
Hebron, CT06-1992
Skills
- Scheduling
- Administrative Support
- Customer Service
- Recruiting
- Detail oriented
- Data Entry
- Problem Solving
- Excel, Word, Microsoft Office, Outlook
- Written & oral communication
- Team player
- Time management
Timeline
Office Assistant
TGM Copiers
05.2023 - Current
Personal Caregiver
My Mother
03.2021 - 10.2023
Administrative Assistant/Regional Recruiter
Aflac Capitol Region
08.2016 - 03.2021
Spa Manager
Body Secrets Day Spa & Hair Salon
09.2001 - 03.2021
Associate of Arts - Business Administration
Manchester Community College
High School Diploma -
RHAM Sr High School
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