Tracey Drummond
Batavia
Summary
Compassionate Childcare Provider with expertise in fostering safe and engaging environments for young children. Proficient in early childhood development, behavior management, and planning age-appropriate activities. Strong communication skills and a patient demeanor facilitate effective interactions with children across various age groups.
Overview
39
39
years of professional experience
Work History
Childcare Provider
Jansen and Wyatts
Cincinnati
08.2023 - Current
- Established positive relationships with families through regular communication regarding child development.
- Created a safe, nurturing, and stimulating environment for children's learning and growth.
- Assisted children of various ages with feeding, dressing, and daily activities.
House Cleaner
Self-employeed
Cincinnati
09.2022 - Current
- Organized, cleaned, and sanitized kitchens, bedrooms, living rooms, and bathrooms to ensure cleanliness.
- Maintained clean floors through sweeping, scrubbing, and waxing across property.
- Vacuumed floors and dusted furniture to uphold a professional appearance.
- Coordinated home cleaning schedules based on client availability and time constraints.
- Interacted with clients and guests to foster positive relationships during daily tasks.
- Executed thorough floor cleaning using sweeping, mopping, and scrubbing techniques.
- Consistently eliminated germs through rigorous cleaning protocols in all areas.
House Cleaner
Bishop's Newhouse Cleaning & Detail
Cincinnati
09.2018 - 08.2022
- Maintained cleanliness of floors through sweeping, mopping, vacuuming, and polishing.
- Dusted furniture and surfaces to eliminate dirt and cobwebs.
- Scrubbed walls using appropriate cleaning solutions to remove stains.
- Applied protective waxes on woodwork and tile floors to prevent wear.
- Cleaned kitchen appliances including microwaves, stoves, and dishwashers.
- Polished metal fixtures in kitchen and bathroom areas for improved appearance.
- Restored rooms to occupant-ready condition for guest satisfaction.
Jewelry Designer
Self-employeed
Cincinnati
03.2008 - 01.2014
- Selected gemstones, metals, and materials tailored to desired aesthetic effects.
- Consulted clients to identify individual needs and preferences prior to project initiation.
- Participated in trade shows and exhibitions to enhance product visibility.
- Incorporated customer feedback into designs, creating new pieces based on requests.
- Developed distinctive designs for individual clients, ensuring satisfaction with final products.
In-Home Nanny
Ripperger
Cincinnati
08.2004 - 11.2012
- Regularly communicated with parents regarding children's daily experiences and developmental milestones.
- Transported children to school, appointments, activities, and outings.
- Provided comfort through physical affection and verbal encouragement as needed.
- Cared for infants by changing diapers, preparing bottles, and monitoring sleep patterns.
- Facilitated sibling interactions by organizing games and activities.
- Read books aloud to enhance language development and stimulate imagination.
- Established a supportive atmosphere conducive to learning through positive reinforcement techniques.
Insurance Adjuster
Custard
Cincinnati
10.1999 - 01.2003
- Conducted onsite inspections to assess property damage and loss.
- Reviewed police reports, medical records, and witness statements to evaluate damages.
- Investigated insurance claims to establish coverage and liability.
- Prepared detailed reports documenting investigation findings and outcomes.
- Collaborated with repair facilities and contractors to ensure quality repairs for policyholders.
- Interviewed claimants and medical specialists to gather pertinent claim information.
- Attended meetings with clients and attorneys to discuss claim status and updates.
- Delivered exceptional service by effectively communicating information and addressing client concerns.
Insurance Adjuster
WARD- THG
Cincinnati
03.1995 - 10.1999
- Drafted correspondence to notify claimants about claim decisions.
- Informed claimants about the claims process and answered questions regarding policies.
- Processed paperwork associated with approved claims payments.
- Maintained organized records of claim activity and related documents.
- Calculated estimated costs for damages and losses.
- Reviewed police reports, medical records, witness statements, and other evidence to assess damages.
- Prepared detailed written reports of findings to document investigation results.
- Completed required investigations on referred files within established timeframes.
Administrative Assistant
Marketing Dynamic
Cinc
04.1994 - 03.1995
- Greeted visitors and provided general information about the company.
- Compiled data from various sources into organized reports for review by management team.
- Facilitated communication between different departments within the organization.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Sales Associate
Macy's (Lazarus)
Cincinnati
11.1987 - 03.1994
- Delivered exceptional customer service by greeting customers and addressing inquiries.
- Utilized technology resources to assist customers in selecting items efficiently.
- Received product shipments and displayed merchandise on retail shelves promptly.
- Achieved established goals while adhering to company initiatives and standards.
- Created visually appealing displays through effective visual merchandising techniques.
- Processed cash and credit payments accurately, ensuring smooth transaction experiences.
- Maintained up-to-date knowledge of sales promotions, return policies, and security practices.
- Executed daily recovery tasks to uphold cleanliness and productivity in work areas.
Education
Some College (No Degree) - Business Management
Thomas More College
Crestview Hills, KYSome College (No Degree) - Business Management
Capella University
Minneapolis, MNSkills
- Child development expertise
- Activity planning
- Family communication
- Behavior management techniques
- Patience and empathy
Timeline
Childcare Provider
Jansen and Wyatts
08.2023 - Current
House Cleaner
Self-employeed
09.2022 - Current
House Cleaner
Bishop's Newhouse Cleaning & Detail
09.2018 - 08.2022
Jewelry Designer
Self-employeed
03.2008 - 01.2014
In-Home Nanny
Ripperger
08.2004 - 11.2012
Insurance Adjuster
Custard
10.1999 - 01.2003
Insurance Adjuster
WARD- THG
03.1995 - 10.1999
Administrative Assistant
Marketing Dynamic
04.1994 - 03.1995
Sales Associate
Macy's (Lazarus)
11.1987 - 03.1994
Some College (No Degree) - Business Management
Thomas More College
Some College (No Degree) - Business Management
Capella University