Tracey Esquivel
Houston,TX
Summary
With a proven history of teamwork and troubleshooting, as well as working with people in need I am qualified to provide assistance in several areas.
I am looking for employment where I can utilize my skills in order to make a difference in others lives. I want to truly give back to my community.
Overview
14
14
years of professional experience
Work History
Process Operator
Dow Chemical 833-693-6947
10.2018 - 10.2024
- Operated and monitored chemical processing equipment to ensure optimal performance and safety compliance.
- Conducted routine quality control inspections to maintain product standards and minimize defects.
- Assisted in troubleshooting equipment malfunctions, contributing to timely resolutions and reduced downtime.
- Collaborated with team members to implement process improvements, enhancing operational efficiency.
- Trained new operators on safety protocols and equipment operation procedures, fostering a safe work environment.
- Managed daily production schedules to align with project timelines, ensuring consistent output delivery.
- Led cross-functional teams in executing safety audits, promoting adherence to regulatory standards and best practices.
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
- Permitted all contractors or personnel from other departments to perform work in our area.
- Lined up storage tanks via valves to transport material to tankers or rail cars and communicated with logistics to ensure the efficiency of the transfer.
- Performed root cause analyses on process deviations, implementing corrective actions to prevent future occurrences.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Maintained compliance with health, safety, and environment practices.
- Coordinated with other departments such as engineering, maintenance or quality control when necessary for smooth operations.
- Communicated effectively with team on technical level.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Trained new operators, significantly improving team performance and process knowledge.
Office Manager
All-Start, Pasadena TX. 281-998-3382
12.2015 - 12.2016
- Oversaw daily office operations, ensuring efficiency and productivity across departments
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Conducted daily bank deposits/transactions.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Office Manager/Material Handler
Bay Area Roofers, Inc. 281-482-1200
06.2010 - 10.2015
- Managed office operations, ensuring efficient workflow and support for team initiatives.
- Coordinated scheduling and communication among contractors and clients, enhancing service delivery.
- Implemented office protocols to streamline administrative tasks, improving overall efficiency.
- Oversaw inventory management, facilitating timely procurement of materials for roofing projects.
- Maintained accurate records of financial transactions and vendor communications to ensure compliance.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Handled accounts receivable and all collections.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and prepare for the following days assignments, including material orders.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Conducted inventory counts to ensure accurate stock levels and minimize discrepancies.
- Inspected incoming materials for quality assurance before storage or distribution.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Education
High School Diploma - General Studies
Southwood High School
Shreveport, LAAssociate of Applied Science - Process Technology
Lee College
Baytown, TX06.2018
Skills
- Standard operating procedures
- Process control
- Equipment operation
- Safety protocols and procedures
- Preventive Maintenance
- Safety procedures
- New hire training
- Troubleshooting and repair
- Safe equipment operation
- Control room operations
- Production logging
- Mechanical troubleshooting
- Chemical handling
- Experienced in Microsoft Office
- Ingredient mixing
- Production preparation
- Permit issuing
- Computer skills
- Teamwork and communication
- Attention to detail
- Strong work ethic
- Punctual and dependable
- Worksite safety
- Machine setup and shutdown
- Forklift operation
- Raw material loading
- Material handling
Timeline
Process Operator
Dow Chemical 833-693-6947
10.2018 - 10.2024
Office Manager
All-Start, Pasadena TX. 281-998-3382
12.2015 - 12.2016
Office Manager/Material Handler
Bay Area Roofers, Inc. 281-482-1200
06.2010 - 10.2015
High School Diploma - General Studies
Southwood High School
Associate of Applied Science - Process Technology
Lee College