Tracey Gonzales

Greeted customers as they come into the store, scanned their merchandise, counted money to put in the register, and/or helped the customer use the credit card machine. Pump propane.

Verified that customers were of legal age to buy alcohol or tobacco products.

Counted money at the beginning of the shift to ensure that the amounts were correct and have sufficient change.

Issued receipts, refunds, or change due to customers.

Stocked shelves with merchandise when needed.

Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.