Tracey Graham
Riverdale,NJ
Summary
Professional administrative support specialist with comprehensive experience in managing office operations, coordinating schedules, and facilitating communication. Adept at streamlining processes, ensuring efficient workflows, and maintaining high standards of accuracy and confidentiality. Strong team player, adaptable to changing needs, and focused on achieving results through effective collaboration. Skilled in Microsoft Office Suite, database management, and customer service, with proactive approach to problem-solving and project coordination.
Overview
28
28
years of professional experience
Work History
Project Coordinator | Office Manager | HR | Executive Assistant to CEO
PTS Data Center Solutions, Inc.
01.2022 - 02.2025
- Oversaw project planning, scheduling, and tracking to ensure on-time delivery.
- Acted as the central point of contact between teams, stakeholders, and departments.
- Maintained project documentation, budgets, reports, and contracts in SAGE CRM.
- Tracked project performance, expenses, and procurement needs.
- Managed daily office operations, vendor relations, and facility maintenance.
- Oversaw office budgets, vendor payments, and expense reporting.
- Organized company events, team-building activities, and meetings.
- Managed recruitment, onboarding, and employee relations.
- Maintained HR records, payroll processing, and benefits administration using Insperity.
- Assisted with conflict resolution, performance evaluations, and engagement initiatives.
- Managed the CEO’s professional and personal calendar, travel, and meetings.
- Acted as a liaison between the CEO and internal/external stakeholders.
- Handled confidential information and high-priority tasks.
Project Administrator | Customer Service
Woodmont Properties
04.2012 - 01.2022
- Oversaw daily operations of onsite construction field offices, supporting project directors and supervisors.
- Managed permit coordination, inspections, vendor insurance, and compliance documentation.
- Handled expense tracking, and monthly billing approvals.
- Managed homeowner punch lists, closing paperwork, and customer service post-sale.
- Served as a liaison between internal teams, legal departments, and contractors.
Sales Administrative Assistant
Bonland Industries, Inc.
08.2003 - 06.2010
- Provided administrative support to Sales and Project Management teams.
- Managed bid documentation, contracts, and client communications.
- Assisted in training new coordinators and marketing efforts.
Account Representative
Sports Systems Services, Inc.
04.1997 - 03.2003
- Managed client relationships and account development.
- Handled financial reporting, invoicing, and bank reconciliations.
- Oversaw administrative operations and public relations support.
Education
B.A. - Sociology
William Paterson College
Wayne, NJAccelerated Business Program
Katharine Gibbs School
Montclair, NJSkills
- Project Coordination & Scheduling
- Office Management & Administration
- Human Resources & Employee Relations
- Executive Assistance & Confidential Support
- Vendor Management
- Document Control & Compliance
- Process Improvement & Training
- CRM & Database Management
- Microsoft Word, Excel, Outlook, PowerPoint
- HubSpot, Monday, Insperity
- Procore, Timberline, SAGE CRM
- Time management
- Detail-oriented
- Event planning and execution
Timeline
Project Coordinator | Office Manager | HR | Executive Assistant to CEO
PTS Data Center Solutions, Inc.
01.2022 - 02.2025
Project Administrator | Customer Service
Woodmont Properties
04.2012 - 01.2022
Sales Administrative Assistant
Bonland Industries, Inc.
08.2003 - 06.2010
Account Representative
Sports Systems Services, Inc.
04.1997 - 03.2003
Accelerated Business Program
Katharine Gibbs School
B.A. - Sociology
William Paterson College