Tracey Guthrie
Columbus,OH
Summary
Dynamic professional with extensive experience in administrative and operations management seeks growth opportunity. Excelled in data management and analysis, enhancing service quality and efficiency. Demonstrated adaptability and a detail-oriented approach, proficient in Microsoft Suite and industry-specific software. Skilled in fostering strong client relationships and streamlining processes for improved operational outcomes.
Overview
33
33
years of professional experience
Work History
RIA Director of Operations, Office Manager, Admin
Alexander Financial Planning, Inc.
11.2001 - Current
- Responsible for database maintenance of portfolio management software including account reconciliation, data analysis, data aggregation, report generation & delivery
- Responsible for CRM database maintainance including creation of customized activity/note templates & multi-step workflow processes identifying areas to improve service quality & efficiency
- Handles all aspects of Accounts Receivables including oversight of billing accuracy & administration of Advice Pay program for subscription service payments
- Established administrative procedures continually seeking methods to improve daily operations, client communications, recordkeeping & data entry
- Facilitated strong client relationships by promptly responding to servicing requests including review of records when necessary
- Created custom reports & completed special projects on demand for executive staff
- Provided administrative office support managing phone system, coordinating client events/programs, creating organized electronic document filing system, editing & proofreading documents, assisting with onboarding of nes employees/interns
- Assisted in preparation of compliance records fr State of Ohio Division of Securities Exam (Audit) occurring biennially
- Firm Security Administrator - Charles Schwab & Co. Inc.
Office Manager
Dublin Veterinary Clinic
01.1992 - 10.1993
- Small Office Management
Education
Series 65 Exam Prep Course - Investment Advisor Law
Kaplan University
(Online)12.2018
Licensed Sales Agent - State of Ohio - Real Estate
Hondros College
Columbus, OH05.1993
Associate of Arts - Interior Design
International Academy of Merchandising And Design
Tampa, FL05.1988
Board Licensed Cosmetologist - State of Ohio - Cosmetology
Ohio State School of Cosmetology
Columbus, OH10.1985
High School Diploma -
Dublin High School
Dublin, OH06.1984
Skills
- Administrative & Operations Management (Oversight, Processes & Efficiencies)
- Data Management & Analysis (as related to client and account data)
- Detail-Oriented, Adaptable & Reliable professional capable of multi-task prioritization
- Proficient in MICROSOFT Word/Excel/Outlook plus industry related software and programs (CRM, Portfolio Management, etc)
Accomplishments
- Independently performed data migration of historical transactional account data between two portfolio management programs.
- Led creation and implementation of process workflows insuring consistent service delivery.
Timeline
RIA Director of Operations, Office Manager, Admin
Alexander Financial Planning, Inc.
11.2001 - Current
Office Manager
Dublin Veterinary Clinic
01.1992 - 10.1993
Series 65 Exam Prep Course - Investment Advisor Law
Kaplan University
Licensed Sales Agent - State of Ohio - Real Estate
Hondros College
Associate of Arts - Interior Design
International Academy of Merchandising And Design
Board Licensed Cosmetologist - State of Ohio - Cosmetology
Ohio State School of Cosmetology
High School Diploma -
Dublin High School
Similar Profiles
Christian WallaceChristian Wallace
Financial Paraplanner at M Financial Planning Services (LPL Financial)Financial Paraplanner at M Financial Planning Services (LPL Financial)
Joseph ReedJoseph Reed
Owner/Financial Planner at Barefoot Financial Planning (DBA for practice through Lincoln Financial Securities Corp.)Owner/Financial Planner at Barefoot Financial Planning (DBA for practice through Lincoln Financial Securities Corp.)
Ansel C.S.M. LeslieAnsel C.S.M. Leslie
Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)