Tracey Haines-Giaquinta

• Works closely with executives in all departments to ensure consistent delivery of top recruitment performance metrics across the following clients: Google, Microsoft, Cisco, YouTube, HP, TikTok, Iron Mountain & IKEA
• Conducts extensive market research analysis for RFPs, new sites and cost saving strategies to help improve EBITDA
• Heavy focus on DEIB best practices, outplacement support for impacted employees and cross-functional collaboration with global teams
• Optimized onboarding processes by tailoring orientation programs specific to new hire roles, enhancing overall initial experiences.
• Successfully launched 2 sites in the US within a very short timeframe: Phoenix, AZ which supports leading technology clients & Mason, OH which has content moderators for TikTok
• Directed recruitment efforts that led to expansion of pilot program from 100 content moderators to robust team of 400 members within span of fewer than six months
• 50% reduction in recruitment spend by eliminating all external agency usage and trained team on selling opportunity.
• Analyzing recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
• Streamlined recruitment process by implementing centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
• Managed a team of recruiters to deliver timely results while maintaining a high level of customer service for both candidates and hiring managers.

• Directed high-performing full-cycle recruitment team overseeing Contingent Workforce Solutions program for Sanofi Pasteur, prominent pharmaceutical company, managing $22.5 million budget. Orchestrated successful placement of over 1500 + top-tier candidates annually, contributing significantly to Sanofi Pasteur's expansion and success.
• Instrumental in driving remarkable sales growth, elevating revenue from $18 million to $22.5 million by year 2020.
• Created, executed, and measured success of go-to-market recruitment strategies, forecasts, budgets,
• Collaborated closely with Sanofi Pasteur's hiring managers to understand their staffing needs and ensure alignment within this heavily matrixed organization
• Increased candidate pipeline by shift in recruitment focus to positive ROI activities/initiatives that were under budget
• Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
• Negotiated slight pay increase due to highly competitive market and “keep warm” campaign for contingent workforce pipeline that resulted in placements within 48-hour business day turnaround
• Exceeded department KPIs by 20%.

• Full-cycle recruitment processes for several departments, including Consumer & Small Business Banking, Customer Service Call Center, Home Lending and Financial Advisors
• Encompassed initial collaboration, sourcing, screening, offer negotiations and successful placement
• Cultivated strong partnerships with hiring managers, fostering collaborative environment
• Prioritized exceptional candidate experience, ensuring effective communications, timely feedback, interview preparation and streamlined, behavioral interview process
• Instrumental in shaping HR processes, practices, and objectives to foster employee-oriented, high-performance culture; streamlined and trained all teams on Recruiting/HR Playbook
• Demonstrated consistent track record of achieving faster time-to-fill (averaged 3 days compared to company average of 7-10 days) consistently surpassing company goals and KPIs; received several top awards throughout tenure

Recruitment Trainer/Lead (2013 – 2016)

• Directed training program for incoming RPO recruiters orchestrate comprehensive onboarding process. This includes providing thorough instruction on recruitment techniques tailored to banking industry, as well as familiarizing new recruits with bank-specific protocols and compliance requirements, notably OFCCP guidelines.
• Leveraged Workbench platform, ensure that trainees gained hands-on experience and proficiency in managing day-to-day recruitment tasks efficiently.
• By integrating both theoretical and practical components, ensure incoming RPO recruiters are equipped with necessary tools and knowledge to excel in their roles, contributing effectively to bank's talent acquisition efforts while adhering to regulatory standards.