Tracey Head
Homosassa,FL
Summary
A dynamic Cook Supervisor with a proven track record at Diamond Ridge Health & Reha, I excel in menu planning and team leadership. Expert in seafood cooking techniques and adept at boosting team performance, I bring innovative dishes to life while ensuring kitchen safety. My approach has consistently enhanced dining experiences through culinary excellence and effective staff coaching.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Cook Supervisor
Diamond Ridge Health & Reha
04.2020 - Current
- Teamed with supervisors to create unique menu items aligned with varying client tastes.
- Kept abreast of industry trends in order to incorporate fresh ideas into menu planning, ensuring an exciting dining experience for customers.
- Continuously evaluated staff performance levels through regular assessments, identifying areas for improvement and providing targeted coaching.
- Boosted team performance with concise direction and valuable critiques.
Homosassa Fishing Club
Atlanta Fishing Club
05.2017 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
Head Bartender
Crystal River Moose Lodge
05.1996 - 06.2016
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Closed out cash register and prepared cashier report at close of business.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Education
Associate Of Science - Nursing
College of Central Florida
Ocala, FLSkills
- Stocks and soups
- Seafood Cooking Techniques
- Pasta making
- Waste reduction
- Portion control
- Sauce making
- Sanitation protocols
- Kitchen safety
- Food preparation
- Knife skills
- Food safety regulations
- Cooking techniques
- Food presentation
- Food storage
- Team supervision
- Allergen awareness
- Baking expertise
- Vegetable cookery
- Recipe development
- Inventory oversight
- Garnishing techniques
- Menu planning
- Food trends awareness
- Special diets
- HACCP compliance
- Menu costing
- Nutritional advice
- Cross-cultural cuisine
- Timely product use
- Sanitation and safety control
- Safe food handling
- Sanitation procedures
- Food safety
- Order delivery practices
- Kitchen equipment operation
- Plating
- Customer service
- Kitchen leadership
- Team leadership
- Supervising food prep
- Verbal and written communication
- Kitchen organization
- Heavy lifting
- Safe handling
- Ordering and requisitions
- Safety management
- Menu memorization
- Special dietary requirements
- Inventory control
- Supplies purchasing
- Station oversight
Certification
Serve Safe
Serve safe
Serve Safe Certified
Timeline
Cook Supervisor
Diamond Ridge Health & Reha
04.2020 - Current
Homosassa Fishing Club
Atlanta Fishing Club
05.2017 - 05.2021
Head Bartender
Crystal River Moose Lodge
05.1996 - 06.2016
Serve Safe
Associate Of Science - Nursing
College of Central Florida
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