Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey Hepler

Hot Springs,VA

Summary

Highly skilled in managing and organizing health information data, with background as Health Information Technologist and Medical Registrar. Demonstrated ability to ensure the accuracy, accessibility, and security of patient health information. Strong in applying coding systems to patient records for billing and analysis purposes, contributing to efficient healthcare delivery. Improved record-keeping processes in previous roles, enhancing data retrieval times and ensuring compliance with regulatory standards.

Overview

8
8
years of professional experience

Work History

Registrar

Lewis-Gale Alleghany
Low Moor, Virginia
05.2023 - Current
  • Collected, evaluated and stored documents securely in permanent records.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
  • Accessed patient charts to collect, abstract and extrapolate patient data.
  • Pushed computer cart to register patients at bedside and obtain account information.
  • Utilized reporting system to print patient charts, labels and future appointments report.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.
  • Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
  • Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
  • Supported healthcare applications by monitoring security, performance and reliability.

Medical Medicare Billing

Med3000
White Sulphur Springs, Virginia
11.2016 - 05.2023
  • Verified and processed Medicare claims with accuracy and efficiency.
  • Developed relationships with vendors to facilitate the resolution of complex payment disputes.
  • Resolved discrepancies in billing information and updated patient accounts accordingly.
  • Monitored aging reports to ensure timely reimbursement from payers.
  • Trained new employees on proper procedures for handling Medicare claims submissions.
  • Reviewed medical records, identified relevant diagnosis codes, and applied appropriate procedure codes for billing purposes.
  • Collaborated with healthcare providers to ensure accurate claims submission.
  • Identified trends in denials or rejections in order to proactively address problems before they occur.
  • Investigated denied claims and followed up on appeals as needed.
  • Maintained a working knowledge of CPT and HCPCS codes, ICD-10 codes, modifiers, fee schedules, insurance plans.
  • Processed payments from insurance companies in accordance with established guidelines.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Handled billing, waivers and claims for private and commercial clients.

Education

High School Diploma -

Covington High School
Covington, VA
06-1984

Associate of Arts -

DSLCC
Clifton Forge

Skills

  • Admissions Support
  • Interpersonal Skills
  • Decision-Making
  • Problem-Solving
  • Effective Communication
  • Professional Demeanor
  • Multitasking
  • Goal Setting
  • Analytical Thinking
  • Adaptability and Flexibility
  • Team Collaboration
  • Relationship Building
  • Task Prioritization
  • Professionalism
  • Organizational Skills
  • Continuous Improvement
  • Teamwork and Collaboration
  • Excellent Communication
  • Time Management
  • Active Listening
  • MEDITECH EHR Software
  • Self Motivation
  • Time management abilities

Timeline

Registrar

Lewis-Gale Alleghany
05.2023 - Current

Medical Medicare Billing

Med3000
11.2016 - 05.2023

High School Diploma -

Covington High School

Associate of Arts -

DSLCC

Similar Profiles

CREATE PROFILE
Tracey Hepler